Colchester Medical Limited, Colchester: patient reviews and CQC rating
Colchester Medical Limited is a GP practice in Colchester with 10,353 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in July 2022. It has 5.1 full-time-equivalent qualified GPs, or 2,017 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Colchester Medical Limited
Its best result against England is the share who said the wait for their last appointment was about right: 76%, against 69% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 38%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 14th of the 22 practices in Colchester with 50 or more responses. 60% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (67%). 117 patients answered the survey (response rate 23%).
| Survey question | Colchester Medical Limited | Essex | England |
|---|---|---|---|
| Overall experience good | 75% | 74% | 77% |
| Easy to contact by phone | 60% | 50% | 57% |
| Easy to contact via the website | 46% | 56% | 58% |
| Easy to contact via the NHS App | 38% | 51% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 75% | 70% | 73% |
| Wait for appointment about right | 76% | 70% | 69% |
| Listened to well | 80% | 84% | 87% |
| Treated with care and concern | 81% | 83% | 86% |
| Confidence and trust in the clinician | 90% | 91% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 42 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Colchester Medical Limited is Good, published in July 2022. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,353 patients were registered at Colchester Medical Limited in September 2026, down 2.6% on a year earlier (England: down 1.1%).
6% of its patients are aged 65 or over, against 19% across England. With 5.1 full-time-equivalent qualified GPs, there are 2,017 patients per GP, close to the England figure of 2,171 and Essex's 2,514. The practice also has 0.7 nurses and 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 6.7 |
| August 2024 | 4.4 | 8.5 |
| August 2025 | 4.4 | 6.8 |
| August 2026 | 5.1 | 8.2 |
From June 2026 to August 2026 the practice recorded 3,216 appointments a month, or 311 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 47% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
71% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Colchester Medical Limited | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 311 | 480 | 510 |
| Face to face | 52% | 69% | 63% |
| Same day as booked | 47% | 45% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a lower share of patients for dementia (0.2% against 0.8%), palliative or supportive care needs (0.1% against 0.6%) and peripheral arterial disease (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 17.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.3 years for women and 77.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.4% | 14.3% |
| High blood pressure | All ages | 8.2% | 15.2% |
| Diabetes | 17+ yrs | 6.1% | 7.9% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| Cancer | All ages | 1.5% | 3.8% |
| Coronary heart disease | All ages | 1.3% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.3% | 4.6% |
| COPD | All ages | 0.8% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Learning disability | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.6% | 74.9% |
Colchester Medical Limited, Turner Road, Colchester, CO4 5JR. Phone: 01206 481250. Website: www.turnerroadsurgery.co.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Mill Road Surgery | 0.8 km | 84% |
| Highwoods Surgery | 1.1 km | 70% |
| Bluebell Surgery | 1.7 km | 77% |
| Colchester Medical Practice | 1.9 km | 87% |
| East Hill Surgery | 1.9 km | 83% |
- Creffield Medical Group (74% overall experience good)
How do patients rate Colchester Medical Limited?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Colchester Medical Limited as good, against 77% across England. 60% found it easy to get through by phone.
How many patients are registered at Colchester Medical Limited?
10,353 patients were registered in September 2026, down 2.6% on a year earlier.
What is Colchester Medical Limited's CQC rating?
Good overall, published in July 2022.
How many GPs does Colchester Medical Limited have?
5.1 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,017 patients per GP against 2,171 across England.
Are appointments at Colchester Medical Limited face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Colchester Medical Limited's phone number?
01206 481250.