Dr Harjit Singh, Ilford: patient reviews and CQC rating
Dr Harjit Singh is a GP practice in Ilford with 6,458 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in October 2017. It has 3.5 full-time-equivalent qualified GPs, or 1,849 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Harjit Singh
Its best result against England is the share who found it easy to contact the practice using the NHS App: 62%, against 54% across England. Its weakest is the share who found it easy to get through to the practice by phone: 30%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 8th of the 27 practices in Ilford with 50 or more responses. 30% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (70%). 89 patients answered the survey (response rate 16%).
| Survey question | Dr Harjit Singh | North East London | England |
|---|---|---|---|
| Overall experience good | 73% | 71% | 77% |
| Easy to contact by phone | 30% | 55% | 57% |
| Easy to contact via the website | 49% | 53% | 58% |
| Easy to contact via the NHS App | 62% | 50% | 54% |
| Reception team helpful | 75% | 79% | 85% |
| Last contact good | 57% | 67% | 73% |
| Wait for appointment about right | 50% | 62% | 69% |
| Listened to well | 91% | 83% | 87% |
| Treated with care and concern | 93% | 82% | 86% |
| Confidence and trust in the clinician | 93% | 91% | 93% |
| Needs met | 96% | 87% | 90% |
In the Friends and Family Test for July 2026, 82% of 22 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Harjit Singh is Good, published in October 2017. All 5 key questions are rated Good. It held the same rating in the report before (March 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,458 patients were registered at Dr Harjit Singh in September 2026, down 4.8% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 1,849 patients per GP, fewer than the England figure of 2,171 and North East London's 2,551. The practice also has 0.2 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 4.3 |
| August 2024 | 3.2 | 4.3 |
| August 2025 | 3.5 | 4.1 |
| August 2026 | 3.5 | 3.5 |
From June 2026 to August 2026 the practice recorded 4,518 appointments a month, or 700 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 62% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
75% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Dr Harjit Singh | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 700 | 456 | 510 |
| Face to face | 65% | 58% | 63% |
| Same day as booked | 62% | 46% | 45% |
| More than 28 days after booking | 7% | 2% | 5% |
| Did not attend | 5% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (15.4% against 7.9%). It has a lower share for osteoporosis (0.1% against 1.2%), COPD (0.4% against 1.9%) and depression (4.7% against 14.3%). The practice's patients live in areas with an average deprivation score of 26.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.4 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 15.4% | 7.9% |
| High blood pressure | All ages | 13.4% | 15.2% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Depression | 18+ yrs | 4.7% | 14.3% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Cancer | All ages | 2.7% | 3.8% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Learning disability | All ages | 0.4% | 0.6% |
| COPD | All ages | 0.4% | 1.9% |
| Palliative care | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.8% | 74.9% |
Dr Harjit Singh, 4 Granville Road, Ilford, IG1 4JY. Phone: 020 8270 0400. Website: www.granvillemedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Winston Solomon | 0.2 km | 68% |
| Balfour Road Surgery | 0.3 km | 66% |
| York Road Surgery | 0.6 km | 88% |
| Ilford Medical Centre | 0.7 km | 62% |
| The Drive Surgery | 0.9 km | 60% |
- Balfour Road Surgery (66% overall experience good)
- Cranbrook Surgery (86% overall experience good)
- Dr Winston Solomon (68% overall experience good)
- Gants Hill Medical Centre (61% overall experience good)
- York Road Surgery (88% overall experience good)
How do patients rate Dr Harjit Singh?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Dr Harjit Singh as good, against 77% across England. 30% found it easy to get through by phone.
How many patients are registered at Dr Harjit Singh?
6,458 patients were registered in September 2026, down 4.8% on a year earlier.
What is Dr Harjit Singh's CQC rating?
Good overall, published in October 2017.
How many GPs does Dr Harjit Singh have?
3.5 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,849 patients per GP against 2,171 across England.
Are appointments at Dr Harjit Singh face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Harjit Singh's phone number?
020 8270 0400.