Bourne End and Wooburn Green Medical Centre, High Wycombe: patient reviews and CQC rating
Bourne End and Wooburn Green Medical Centre is a GP practice in High Wycombe with 13,481 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in September 2021. It has 9.2 full-time-equivalent qualified GPs, or 1,465 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bourne End and Wooburn Green Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 80%, above the England figure of 58%. Its result closest to England is the share who found it easy to contact the practice using the NHS App: 55%, against 54% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 2nd of the 11 practices in High Wycombe with 50 or more responses. 70% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (80%). 115 patients answered the survey (response rate 32%).
| Survey question | Bourne End and Wooburn Green Medical Centre | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 85% | 76% | 77% |
| Easy to contact by phone | 70% | 56% | 57% |
| Easy to contact via the website | 80% | 57% | 58% |
| Easy to contact via the NHS App | 55% | 53% | 54% |
| Reception team helpful | 96% | 84% | 85% |
| Last contact good | 86% | 72% | 73% |
| Wait for appointment about right | 82% | 69% | 69% |
| Listened to well | 95% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 95% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 829 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bourne End and Wooburn Green Medical Centre is Good, published in September 2021. All 5 key questions are rated Good. It held the same rating in the report before (December 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,481 patients were registered at Bourne End and Wooburn Green Medical Centre in September 2026, down 1.7% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 9.2 full-time-equivalent qualified GPs, there are 1,465 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 2.4 nurses and 3.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.2 | 10.2 |
| August 2024 | 9.5 | 9.5 |
| August 2025 | 9.2 | 9.2 |
| August 2026 | 9.2 | 9.2 |
From June 2026 to August 2026 the practice recorded 5,672 appointments a month, or 421 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 41% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Bourne End and Wooburn Green Medical Centre | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 421 | 451 | 510 |
| Face to face | 65% | 60% | 63% |
| Same day as booked | 41% | 45% | 45% |
| More than 28 days after booking | 7% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.6% against 2.2%), heart failure (1.6% against 1.1%) and cancer (5.3% against 3.8%). It has a lower share for COPD (1.2% against 1.9%), serious mental illness (0.8% against 1.0%) and diabetes (6.2% against 7.9%). The practice's patients live in areas with an average deprivation score of 8.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.7 years for women and 82.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.1% | 15.2% |
| Depression | 18+ yrs | 15.4% | 14.3% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Diabetes | 17+ yrs | 6.2% | 7.9% |
| Cancer | All ages | 5.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Atrial fibrillation | All ages | 3.6% | 2.2% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| COPD | All ages | 1.2% | 1.9% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Palliative care | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 85.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.6% | 74.9% |
Bourne End and Wooburn Green Medical Centre, 8 The Green, Wooburn Green, High Wycombe, HP10 0EE. Phone: 01628 530997. Website: www.bewgmc.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Millbarn Medical Centre | 2.2 km | 93% |
| The Simpson Centre | 2.2 km | 85% |
| Cookham Medical Centre | 4.5 km | 73% |
| Kingswood Surgery | 5.8 km | 65% |
| Southmead Surgery | 6.1 km | 90% |
- Highfield Surgery (86% overall experience good)
- Millbarn Medical Centre (93% overall experience good)
- The Doctors House - Marlow Medical Group (74% overall experience good)
- The Simpson Centre (85% overall experience good)
How do patients rate Bourne End and Wooburn Green Medical Centre?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Bourne End and Wooburn Green Medical Centre as good, above the England figure of 77%. 70% found it easy to get through by phone.
How many patients are registered at Bourne End and Wooburn Green Medical Centre?
13,481 patients were registered in September 2026, down 1.7% on a year earlier.
What is Bourne End and Wooburn Green Medical Centre's CQC rating?
Good overall, published in September 2021.
How many GPs does Bourne End and Wooburn Green Medical Centre have?
9.2 full-time-equivalent qualified GPs (14 qualified GPs by headcount), which is 1,465 patients per GP against 2,171 across England.
Are appointments at Bourne End and Wooburn Green Medical Centre face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bourne End and Wooburn Green Medical Centre's phone number?
01628 530997.