Cookham Medical Centre, Maidenhead: patient reviews and CQC rating
Cookham Medical Centre is a GP practice in Maidenhead with 7,934 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). It has 4.9 full-time-equivalent qualified GPs, or 1,635 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cookham Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 65%, against 57% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 40%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 7th of the 11 practices in Maidenhead with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (70%). 106 patients answered the survey (response rate 30%).
| Survey question | Cookham Medical Centre | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 73% | 76% | 77% |
| Easy to contact by phone | 65% | 56% | 57% |
| Easy to contact via the website | 51% | 57% | 58% |
| Easy to contact via the NHS App | 40% | 53% | 54% |
| Reception team helpful | 76% | 84% | 85% |
| Last contact good | 73% | 72% | 73% |
| Wait for appointment about right | 76% | 69% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 91% | 90% | 90% |
In the Friends and Family Test for July 2026, 91% of 161 responses rated the practice good or very good (England: 92%).
7,934 patients were registered at Cookham Medical Centre in September 2026, down 1.4% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 4.9 full-time-equivalent qualified GPs, there are 1,635 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 1.7 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.9 | 6.6 |
| August 2024 | 4.4 | 7.2 |
| August 2025 | 4.4 | 6.3 |
| August 2026 | 4.9 | 7.2 |
From June 2026 to August 2026 the practice recorded 2,971 appointments a month, or 374 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 43% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
64% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Cookham Medical Centre | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 374 | 451 | 510 |
| Face to face | 47% | 60% | 63% |
| Same day as booked | 43% | 45% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.9% against 0.6%), cancer (6.2% against 3.8%) and heart failure (1.7% against 1.1%). It has a lower share for a learning disability (0.3% against 0.6%), COPD (1.4% against 1.9%) and diabetes (5.7% against 7.9%). The practice's patients live in areas with an average deprivation score of 6.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.8 years for women and 81.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.8% | 15.2% |
| Depression | 18+ yrs | 15.3% | 14.3% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Cancer | All ages | 6.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% |
| Diabetes | 17+ yrs | 5.7% | 7.9% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.7% | 1.1% |
| COPD | All ages | 1.4% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Palliative care | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.8% | 74.9% |
Cookham Medical Centre, Lower Road, Cookham Rise, Maidenhead, SL6 9HX. Phone: 01628 810242. Website: www.cookhammedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Linden Medical Centre | 3.2 km | 82% |
| Cordwallis Road Surgery | 3.4 km | 55% |
| The Doctors House - Marlow Medical Group | 3.5 km | 74% |
| The Cedars Surgery | 3.7 km | 78% |
| Claremont Surgery | 3.7 km | 79% |
- Claremont Surgery (79% overall experience good)
- Cordwallis Road Surgery (55% overall experience good)
- Dr Hutchings and Partners (75% overall experience good)
- Linden Medical Centre (82% overall experience good)
- Redwood House Surgery (71% overall experience good)
- Ross Road Medical Centre (83% overall experience good)
- The Cedars Surgery (78% overall experience good)
- Woodlands Park Surgery (83% overall experience good)
How do patients rate Cookham Medical Centre?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Cookham Medical Centre as good, against 77% across England. 65% found it easy to get through by phone.
How many patients are registered at Cookham Medical Centre?
7,934 patients were registered in September 2026, down 1.4% on a year earlier.
How many GPs does Cookham Medical Centre have?
4.9 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,635 patients per GP against 2,171 across England.
Are appointments at Cookham Medical Centre face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cookham Medical Centre's phone number?
01628 810242.