Linden Medical Centre, Maidenhead: patient reviews and CQC rating
Linden Medical Centre is a GP practice in Maidenhead with 10,205 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 5.5 full-time-equivalent qualified GPs, or 1,865 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Linden Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 79%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 82%, against 86% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 3rd of the 11 practices in Maidenhead with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (75%). 110 patients answered the survey (response rate 28%).
| Survey question | Linden Medical Centre | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 82% | 76% | 77% |
| Easy to contact by phone | 79% | 56% | 57% |
| Easy to contact via the website | 68% | 57% | 58% |
| Easy to contact via the NHS App | 50% | 53% | 54% |
| Reception team helpful | 84% | 84% | 85% |
| Last contact good | 85% | 72% | 73% |
| Wait for appointment about right | 75% | 69% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 82% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 93% | 90% | 90% |
In the Friends and Family Test for July 2026, 96% of 304 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Linden Medical Centre is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,205 patients were registered at Linden Medical Centre in September 2026, down 1.3% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 1,865 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 1.9 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.6 | 5.7 |
| August 2024 | 5.3 | 6.4 |
| August 2025 | 5.3 | 6.2 |
| August 2026 | 5.5 | 7.6 |
From June 2026 to August 2026 the practice recorded 4,327 appointments a month, or 424 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 36% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Linden Medical Centre | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 424 | 451 | 510 |
| Face to face | 57% | 60% | 63% |
| Same day as booked | 36% | 45% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (6.4% against 4.6%), cancer (5.1% against 3.8%) and atrial fibrillation (2.8% against 2.2%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%), COPD (1.1% against 1.9%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 7.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.9 years for women and 81.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.5% | 15.2% |
| Depression | 18+ yrs | 12.2% | 14.3% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% |
| Diabetes | 17+ yrs | 6.2% | 7.9% |
| Cancer | All ages | 5.1% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Heart failure | All ages | 1.1% | 1.1% |
| COPD | All ages | 1.1% | 1.9% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.9% | 74.9% |
100% of the practice's patients live in the SL6 postcode district. 100% live in Windsor and Maidenhead, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| SL6 | 10,191 | 100% |
Linden Medical Centre, 9a Linden Avenue, Maidenhead, SL6 6JJ. Phone: 01628 776900. Website: www.lindenmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Symons Medical Centre | 0.9 km | 65% |
| Cordwallis Road Surgery | 1.0 km | 55% |
| The Cedars Surgery | 1.3 km | 78% |
| Claremont Surgery | 1.4 km | 79% |
| Ross Road Medical Centre | 2.3 km | 83% |
- Claremont Surgery (79% overall experience good)
- Cookham Medical Centre (73% overall experience good)
- Cordwallis Road Surgery (55% overall experience good)
- Dr Hutchings and Partners (75% overall experience good)
- Redwood House Surgery (71% overall experience good)
- Ross Road Medical Centre (83% overall experience good)
- The Cedars Surgery (78% overall experience good)
- Woodlands Park Surgery (83% overall experience good)
How do patients rate Linden Medical Centre?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Linden Medical Centre as good, against 77% across England. 79% found it easy to get through by phone.
How many patients are registered at Linden Medical Centre?
10,205 patients were registered in September 2026, down 1.3% on a year earlier.
What is Linden Medical Centre's CQC rating?
Good overall, published in August 2016.
How many GPs does Linden Medical Centre have?
5.5 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,865 patients per GP against 2,171 across England.
Are appointments at Linden Medical Centre face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Linden Medical Centre's phone number?
01628 776900.