Cordwallis Road Surgery, Maidenhead: patient reviews and CQC rating
Cordwallis Road Surgery is a GP practice in Maidenhead with 3,221 registered patients (September 2026). In the 2026 GP Patient Survey, 55% of its patients described their overall experience as good, below the England figure of 77% (Thames Valley: 76%). It has 1.8 full-time-equivalent qualified GPs, or 1,803 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cordwallis Road Surgery
Its result closest to England is the share who found it easy to contact the practice using the NHS App: 49%, against 54% across England. Its weakest is the share who described their last contact with the practice as good: 49%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 9 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 11th of the 11 practices in Maidenhead with 50 or more responses. 44% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (56%). 79 patients answered the survey (response rate 7%).
| Survey question | Cordwallis Road Surgery | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 55% | 76% | 77% |
| Easy to contact by phone | 44% | 56% | 57% |
| Easy to contact via the website | 43% | 57% | 58% |
| Easy to contact via the NHS App | 49% | 53% | 54% |
| Reception team helpful | 65% | 84% | 85% |
| Last contact good | 49% | 72% | 73% |
| Wait for appointment about right | 55% | 69% | 69% |
| Listened to well | 67% | 88% | 87% |
| Treated with care and concern | 71% | 87% | 86% |
| Confidence and trust in the clinician | 86% | 93% | 93% |
| Needs met | 83% | 90% | 90% |
In the Friends and Family Test for July 2026, 90% of 10 responses rated the practice good or very good (England: 92%).
3,221 patients were registered at Cordwallis Road Surgery in September 2026, down 3.4% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 1.8 full-time-equivalent qualified GPs, there are 1,803 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 1.8 |
| August 2024 | 1.8 | 1.8 |
| August 2025 | 1.8 | 1.8 |
| August 2026 | 1.8 | 1.8 |
From June 2026 to August 2026 the practice recorded 1,125 appointments a month, or 349 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 54% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Cordwallis Road Surgery | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 349 | 451 | 510 |
| Face to face | 69% | 60% | 63% |
| Same day as booked | 54% | 45% | 45% |
| More than 28 days after booking | 0% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.4% against 0.6%) and diabetes (16.0% against 7.9%). It has a lower share for COPD (0.5% against 1.9%), dementia (0.2% against 0.8%) and cancer (1.3% against 3.8%). The practice's patients live in areas with an average deprivation score of 11.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.6 years for women and 80.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 16.0% | 7.9% |
| High blood pressure | All ages | 14.9% | 15.2% |
| Depression | 18+ yrs | 7.6% | 14.3% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Palliative care | All ages | 1.4% | 0.6% |
| Cancer | All ages | 1.3% | 3.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Heart failure | All ages | 0.8% | 1.1% |
| Learning disability | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| COPD | All ages | 0.5% | 1.9% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Dementia | All ages | 0.2% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 52.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 55.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.6% | 74.9% |
Cordwallis Road Surgery, Cordwallis Road, Maidenhead, SL6 7DQ. Phone: 01628 627284.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Cedars Surgery | 0.4 km | 78% |
| Claremont Surgery | 0.4 km | 79% |
| Linden Medical Centre | 1.0 km | 82% |
| The Symons Medical Centre | 1.2 km | 65% |
| Dr Hutchings and Partners | 1.4 km | 75% |
- Claremont Surgery (79% overall experience good)
- Cookham Medical Centre (73% overall experience good)
- Dr Hutchings and Partners (75% overall experience good)
- Linden Medical Centre (82% overall experience good)
- Redwood House Surgery (71% overall experience good)
- Ross Road Medical Centre (83% overall experience good)
- The Cedars Surgery (78% overall experience good)
- Woodlands Park Surgery (83% overall experience good)
How do patients rate Cordwallis Road Surgery?
In the 2026 GP Patient Survey, 55% of patients described their overall experience of Cordwallis Road Surgery as good, below the England figure of 77%. 44% found it easy to get through by phone.
How many patients are registered at Cordwallis Road Surgery?
3,221 patients were registered in September 2026, down 3.4% on a year earlier.
How many GPs does Cordwallis Road Surgery have?
1.8 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,803 patients per GP against 2,171 across England.
Are appointments at Cordwallis Road Surgery face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cordwallis Road Surgery's phone number?
01628 627284.