The Cedars Surgery, Maidenhead: patient reviews and CQC rating
The Cedars Surgery is a GP practice in Maidenhead with 11,842 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in December 2018. It has 5.6 full-time-equivalent qualified GPs, or 2,115 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Cedars Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 79%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 49%, against 54% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 5th of the 11 practices in Maidenhead with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (72%). 112 patients answered the survey (response rate 23%).
| Survey question | The Cedars Surgery | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 78% | 76% | 77% |
| Easy to contact by phone | 79% | 56% | 57% |
| Easy to contact via the website | 63% | 57% | 58% |
| Easy to contact via the NHS App | 49% | 53% | 54% |
| Reception team helpful | 90% | 84% | 85% |
| Last contact good | 85% | 72% | 73% |
| Wait for appointment about right | 76% | 69% | 69% |
| Listened to well | 83% | 88% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 86% | 90% | 90% |
CQC's overall rating for The Cedars Surgery is Good, published in December 2018. All 5 key questions are rated Good. It held the same rating in the report before (April 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,842 patients were registered at The Cedars Surgery in September 2026, down 2.7% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 5.6 full-time-equivalent qualified GPs, there are 2,115 patients per GP, close to the England figure of 2,171 and Thames Valley's 2,121. The practice also has 3.7 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.6 | 7.7 |
| August 2024 | 5.6 | 8.2 |
| August 2025 | 5.6 | 7.3 |
| August 2026 | 5.6 | 7.3 |
From June 2026 to August 2026 the practice recorded 3,805 appointments a month, or 321 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 37% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | The Cedars Surgery | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 321 | 451 | 510 |
| Face to face | 88% | 60% | 63% |
| Same day as booked | 37% | 45% | 45% |
| More than 28 days after booking | 3% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.7% against 1.2%), peripheral arterial disease (0.3% against 0.6%) and COPD (1.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 11.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.2 years for women and 80.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.1% | 14.3% |
| High blood pressure | All ages | 12.8% | 15.2% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 3.2% | 3.8% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.7% | 74.9% |
99% of the practice's patients live in the SL6 postcode district. 99% live in Windsor and Maidenhead, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| SL6 | 11,904 | 99% |
The Cedars Surgery, 8 Cookham Road, Maidenhead, SL6 8AJ. Phone: 01628 620458. Website: www.thecedarssurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Claremont Surgery | 0.1 km | 79% |
| Cordwallis Road Surgery | 0.4 km | 55% |
| Dr Hutchings and Partners | 1.1 km | 75% |
| Linden Medical Centre | 1.3 km | 82% |
| The Symons Medical Centre | 1.3 km | 65% |
- Claremont Surgery (79% overall experience good)
- Cookham Medical Centre (73% overall experience good)
- Cordwallis Road Surgery (55% overall experience good)
- Dr Hutchings and Partners (75% overall experience good)
- Linden Medical Centre (82% overall experience good)
- Redwood House Surgery (71% overall experience good)
- Ross Road Medical Centre (83% overall experience good)
- Woodlands Park Surgery (83% overall experience good)
How do patients rate The Cedars Surgery?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of The Cedars Surgery as good, against 77% across England. 79% found it easy to get through by phone.
How many patients are registered at The Cedars Surgery?
11,842 patients were registered in September 2026, down 2.7% on a year earlier.
What is The Cedars Surgery's CQC rating?
Good overall, published in December 2018.
How many GPs does The Cedars Surgery have?
5.6 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,115 patients per GP against 2,171 across England.
Are appointments at The Cedars Surgery face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Cedars Surgery's phone number?
01628 620458.