Priory Surgery, High Wycombe: patient reviews and CQC rating
Priory Surgery is a GP practice in High Wycombe with 10,679 registered patients (September 2026). In the 2026 GP Patient Survey, 57% of its patients described their overall experience as good, below the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in October 2016. It has 6.0 full-time-equivalent qualified GPs, or 1,770 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Priory Surgery
Its result closest to England is the share who said the healthcare professional was good at listening to them: 84%, against 87% across England. Its weakest is the share who found it easy to get through to the practice by phone: 35%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 10th of the 11 practices in High Wycombe with 50 or more responses. 35% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (58%). 94 patients answered the survey (response rate 23%).
| Survey question | Priory Surgery | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 57% | 76% | 77% |
| Easy to contact by phone | 35% | 56% | 57% |
| Easy to contact via the website | 44% | 57% | 58% |
| Easy to contact via the NHS App | 41% | 53% | 54% |
| Reception team helpful | 66% | 84% | 85% |
| Last contact good | 53% | 72% | 73% |
| Wait for appointment about right | 61% | 69% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 80% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 87% | 90% | 90% |
In the Friends and Family Test for July 2026, 85% of 13 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Priory Surgery is Good, published in October 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,679 patients were registered at Priory Surgery in September 2026, down 6.2% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 6.0 full-time-equivalent qualified GPs, there are 1,770 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 1.8 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.7 | 6.7 |
| August 2024 | 5.9 | 5.9 |
| August 2025 | 6.9 | 6.9 |
| August 2026 | 6.0 | 6.0 |
From June 2026 to August 2026 the practice recorded 6,359 appointments a month, or 595 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 66% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Priory Surgery | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 595 | 451 | 510 |
| Face to face | 67% | 60% | 63% |
| Same day as booked | 66% | 45% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.0% against 0.6%), dementia (1.2% against 0.8%) and serious mental illness (1.5% against 1.0%). It has a lower share for COPD (1.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 16.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.6 years for women and 79.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.1% | 14.3% |
| High blood pressure | All ages | 14.4% | 15.2% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| COPD | All ages | 1.4% | 1.9% |
| Dementia | All ages | 1.2% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.0% | 74.9% |
Priory Surgery, 24-26 Priory Avenue, High Wycombe, HP13 6SH. Phone: 01494 448132. Website: www.thepriorysurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Carrington House Surgery | 0.1 km | 49% |
| Chiltern House Medical Centre | 0.3 km | 70% |
| Wye Valley Surgery | 0.6 km | 64% |
| Riverside Surgery | 0.8 km | 81% |
| Desborough & Hazlemere Surgeries | 0.9 km | 73% |
- Desborough & Hazlemere Surgeries (73% overall experience good)
- Kingswood Surgery (65% overall experience good)
- Riverside Surgery (81% overall experience good)
- Tower House Surgery (63% overall experience good)
How do patients rate Priory Surgery?
In the 2026 GP Patient Survey, 57% of patients described their overall experience of Priory Surgery as good, below the England figure of 77%. 35% found it easy to get through by phone.
How many patients are registered at Priory Surgery?
10,679 patients were registered in September 2026, down 6.2% on a year earlier.
What is Priory Surgery's CQC rating?
Good overall, published in October 2016.
How many GPs does Priory Surgery have?
6.0 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,770 patients per GP against 2,171 across England.
Are appointments at Priory Surgery face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Priory Surgery's phone number?
01494 448132.