Desborough & Hazlemere Surgeries, High Wycombe: patient reviews and CQC rating
Desborough & Hazlemere Surgeries is a GP practice in High Wycombe with 13,969 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 5.3 full-time-equivalent qualified GPs, or 2,630 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Desborough & Hazlemere Surgeries
Its best result against England is the share who found it easy to contact the practice using the NHS App: 66%, against 54% across England. Its weakest is the share who said they were treated with care and concern: 79%, below the England figure of 86%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 4th of the 11 practices in High Wycombe with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (79%). 114 patients answered the survey (response rate 25%).
| Survey question | Desborough & Hazlemere Surgeries | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 73% | 76% | 77% |
| Easy to contact by phone | 67% | 56% | 57% |
| Easy to contact via the website | 60% | 57% | 58% |
| Easy to contact via the NHS App | 66% | 53% | 54% |
| Reception team helpful | 83% | 84% | 85% |
| Last contact good | 73% | 72% | 73% |
| Wait for appointment about right | 74% | 69% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 79% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 92% | 90% | 90% |
In the Friends and Family Test for July 2026, 91% of 123 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Desborough & Hazlemere Surgeries is Good, published in March 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (August 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,969 patients were registered at Desborough & Hazlemere Surgeries in September 2026, down 2.0% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 5.3 full-time-equivalent qualified GPs, there are 2,630 patients per GP, more than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 3.2 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.0 | 4.0 |
| August 2024 | 3.6 | 3.6 |
| August 2025 | 2.9 | 2.9 |
| August 2026 | 5.3 | 5.3 |
From June 2026 to August 2026 the practice recorded 4,061 appointments a month, or 291 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 39% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Desborough & Hazlemere Surgeries | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 291 | 451 | 510 |
| Face to face | 83% | 60% | 63% |
| Same day as booked | 39% | 45% | 45% |
| More than 28 days after booking | 6% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a lower share of patients for chronic kidney disease (1.2% against 4.6%), osteoporosis (0.5% against 1.2%) and COPD (1.0% against 1.9%). The practice's patients live in areas with an average deprivation score of 16.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.1 years for women and 80.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.6% | 15.2% |
| Depression | 18+ yrs | 8.9% | 14.3% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Cancer | All ages | 2.7% | 3.8% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Chronic kidney disease | 18+ yrs | 1.2% | 4.6% |
| COPD | All ages | 1.0% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 57.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.8% | 74.9% |
34% of the practice's patients live in the HP15 postcode district, followed by HP12 (26%), HP13 (19%) and HP11 (16%). 100% live in Buckinghamshire, the council area the practice is in.
Desborough & Hazlemere Surgeries, Desborough Surgery, 65 Desborough Avenue, High Wycombe, HP11 2SD. Phone: 01494 526006. Website: www.desborough.gpsurgery.net.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Riverside Surgery | 0.2 km | 81% |
| Chiltern House Medical Centre | 0.7 km | 70% |
| Tower House Surgery | 0.8 km | 63% |
| Wye Valley Surgery | 0.8 km | 64% |
| Priory Surgery | 0.9 km | 57% |
- Kingswood Surgery (65% overall experience good)
- Priory Surgery (57% overall experience good)
- Riverside Surgery (81% overall experience good)
- Tower House Surgery (63% overall experience good)
How do patients rate Desborough & Hazlemere Surgeries?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Desborough & Hazlemere Surgeries as good, against 77% across England. 67% found it easy to get through by phone.
How many patients are registered at Desborough & Hazlemere Surgeries?
13,969 patients were registered in September 2026, down 2.0% on a year earlier.
What is Desborough & Hazlemere Surgeries's CQC rating?
Good overall, published in March 2017.
How many GPs does Desborough & Hazlemere Surgeries have?
5.3 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,630 patients per GP against 2,171 across England.
Are appointments at Desborough & Hazlemere Surgeries face to face?
83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Desborough & Hazlemere Surgeries's phone number?
01494 526006.