Wye Valley Surgery, High Wycombe: patient reviews and CQC rating
Wye Valley Surgery is a GP practice in High Wycombe with 11,114 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2023. It has 6.9 full-time-equivalent qualified GPs, or 1,622 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wye Valley Surgery
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 93%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 32%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 8th of the 11 practices in High Wycombe with 50 or more responses. 32% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (62%). 97 patients answered the survey (response rate 19%).
| Survey question | Wye Valley Surgery | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 64% | 76% | 77% |
| Easy to contact by phone | 32% | 56% | 57% |
| Easy to contact via the website | 41% | 57% | 58% |
| Easy to contact via the NHS App | 50% | 53% | 54% |
| Reception team helpful | 76% | 84% | 85% |
| Last contact good | 61% | 72% | 73% |
| Wait for appointment about right | 67% | 69% | 69% |
| Listened to well | 80% | 88% | 87% |
| Treated with care and concern | 80% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 86% | 90% | 90% |
In the Friends and Family Test for July 2026, 90% of 157 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wye Valley Surgery is Good, published in August 2023. All 5 key questions are rated Good. It held the same rating in the report before (April 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,114 patients were registered at Wye Valley Surgery in September 2026, down 4.7% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 6.9 full-time-equivalent qualified GPs, there are 1,622 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 3.0 nurses and 3.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.3 | 5.4 |
| August 2024 | 5.7 | 8.9 |
| August 2025 | 5.7 | 7.8 |
| August 2026 | 6.9 | 9.6 |
From June 2026 to August 2026 the practice recorded 4,300 appointments a month, or 387 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 33% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Wye Valley Surgery | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 387 | 451 | 510 |
| Face to face | 62% | 60% | 63% |
| Same day as booked | 33% | 45% | 45% |
| More than 28 days after booking | 3% | 4% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.6% against 1.2%), atrial fibrillation (1.3% against 2.2%) and COPD (1.2% against 1.9%). The practice's patients live in areas with an average deprivation score of 19.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.1 years for women and 78.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.9% | 14.3% |
| High blood pressure | All ages | 12.5% | 15.2% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| Cancer | All ages | 2.6% | 3.8% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| COPD | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Palliative care | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 48.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 63.6% | 74.9% |
Wye Valley Surgery, Wycombe General Hospital, Queen Alexandra Road, High Wycombe, HP11 2TT. Phone: 01494 521044. Website: www.wyevalleysurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Priory Surgery | 0.6 km | 57% |
| Carrington House Surgery | 0.7 km | 49% |
| Chiltern House Medical Centre | 0.8 km | 70% |
| Desborough & Hazlemere Surgeries | 0.8 km | 73% |
| Riverside Surgery | 0.9 km | 81% |
- Carrington House Surgery (49% overall experience good)
- Chiltern House Medical Centre (70% overall experience good)
- Cressex Health Centre (67% overall experience good)
- Stokenchurch Medical Centre (77% overall experience good)
How do patients rate Wye Valley Surgery?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of Wye Valley Surgery as good, below the England figure of 77%. 32% found it easy to get through by phone.
How many patients are registered at Wye Valley Surgery?
11,114 patients were registered in September 2026, down 4.7% on a year earlier.
What is Wye Valley Surgery's CQC rating?
Good overall, published in August 2023.
How many GPs does Wye Valley Surgery have?
6.9 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,622 patients per GP against 2,171 across England.
Are appointments at Wye Valley Surgery face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wye Valley Surgery's phone number?
01494 521044.