Wonersh Surgery, Guildford: patient reviews and CQC rating
Wonersh Surgery is a GP practice in Guildford with 10,464 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in July 2019. It has 7.7 full-time-equivalent qualified GPs, or 1,364 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wonersh Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 82%, above the England figure of 58%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 3rd of the 9 practices in Guildford with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (90%). 131 patients answered the survey (response rate 36%).
| Survey question | Wonersh Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 92% | 78% | 77% |
| Easy to contact by phone | 76% | 55% | 57% |
| Easy to contact via the website | 82% | 59% | 58% |
| Easy to contact via the NHS App | 78% | 54% | 54% |
| Reception team helpful | 94% | 86% | 85% |
| Last contact good | 93% | 73% | 73% |
| Wait for appointment about right | 89% | 70% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 94% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 372 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wonersh Surgery is Good, published in July 2019. All 5 key questions are rated Good. It held the same rating in the report before (January 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,464 patients were registered at Wonersh Surgery in September 2026, down 0.6% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 7.7 full-time-equivalent qualified GPs, there are 1,364 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 2.1 nurses and 3.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 8.7 |
| August 2024 | 5.2 | 8.8 |
| August 2025 | 5.6 | 7.5 |
| August 2026 | 7.7 | 11.9 |
From June 2026 to August 2026 the practice recorded 4,684 appointments a month, or 448 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 27% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Wonersh Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 448 | 521 | 510 |
| Face to face | 69% | 58% | 63% |
| Same day as booked | 27% | 45% | 45% |
| More than 28 days after booking | 6% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.9% against 0.6%), atrial fibrillation (3.4% against 2.2%) and cancer (5.5% against 3.8%). It has a lower share for a learning disability (0.3% against 0.6%), diabetes (4.8% against 7.9%) and COPD (1.2% against 1.9%). The practice's patients live in areas with an average deprivation score of 7.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.6 years for women and 82.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.6% | 14.3% |
| High blood pressure | All ages | 15.0% | 15.2% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Cancer | All ages | 5.5% | 3.8% |
| Diabetes | 17+ yrs | 4.8% | 7.9% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| COPD | All ages | 1.2% | 1.9% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Palliative care | All ages | 0.9% | 0.6% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.8% | 74.9% |
Wonersh Surgery, The Surgery, The Street, Wonersh, Guildford, GU5 0PE. Phone: 01483 898123. Website: www.wonershsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Mill Medical Practice | 3.6 km | 84% |
| St Luke's Surgery | 4.3 km | 86% |
| Austen Road Surgery | 4.5 km | 95% |
| Binscombe Medical Centre | 4.8 km | 88% |
| Dapdune House Surgery | 5.4 km | 75% |
- Binscombe Medical Centre (88% overall experience good)
- Cranleigh Medical Practice (80% overall experience good)
- Springfield Surgery (74% overall experience good)
- The Mill Medical Practice (84% overall experience good)
How do patients rate Wonersh Surgery?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Wonersh Surgery as good, above the England figure of 77%. 76% found it easy to get through by phone.
How many patients are registered at Wonersh Surgery?
10,464 patients were registered in September 2026, down 0.6% on a year earlier.
What is Wonersh Surgery's CQC rating?
Good overall, published in July 2019.
How many GPs does Wonersh Surgery have?
7.7 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 1,364 patients per GP against 2,171 across England.
Are appointments at Wonersh Surgery face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wonersh Surgery's phone number?
01483 898123.