Woodbridge Hill Surgery, Guildford: patient reviews and CQC rating
Woodbridge Hill Surgery is a GP practice in Guildford with 16,998 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 5.5 full-time-equivalent qualified GPs, or 3,084 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodbridge Hill Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 76%, above the England figure of 58%. Its weakest is the share who said their needs were met at their last appointment: 90%, against 90% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 7th of the 9 practices in Guildford with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (78%). 120 patients answered the survey (response rate 22%).
| Survey question | Woodbridge Hill Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 77% | 78% | 77% |
| Easy to contact by phone | 66% | 55% | 57% |
| Easy to contact via the website | 76% | 59% | 58% |
| Easy to contact via the NHS App | 65% | 54% | 54% |
| Reception team helpful | 89% | 86% | 85% |
| Last contact good | 78% | 73% | 73% |
| Wait for appointment about right | 86% | 70% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 200 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Woodbridge Hill Surgery is Good, published in August 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
16,998 patients were registered at Woodbridge Hill Surgery in September 2026, up 3.5% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 3,084 patients per GP, more than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 3.1 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.4 | 10.4 |
| August 2024 | 7.4 | 8.5 |
| August 2025 | 6.7 | 9.9 |
| August 2026 | 5.5 | 10.2 |
From June 2026 to August 2026 the practice recorded 7,297 appointments a month, or 429 per 1,000 registered patients (England: 510). 37% were face to face (England: 63%). 75% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
65% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Woodbridge Hill Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 429 | 521 | 510 |
| Face to face | 37% | 58% | 63% |
| Same day as booked | 75% | 45% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a lower share of patients for stroke or TIA (0.7% against 1.9%), dementia (0.4% against 0.8%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 10.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.2 years for women and 80.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.7% | 14.3% |
| High blood pressure | All ages | 10.7% | 15.2% |
| Asthma | 6+ yrs | 5.5% | 6.6% |
| Diabetes | 17+ yrs | 4.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 2.7% | 4.6% |
| Cancer | All ages | 2.6% | 3.8% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| COPD | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.1% | 74.9% |
Woodbridge Hill Surgery, 1 Deerbarn Road, Guildford, GU2 8YB. Phone: 01483 573194. Website: www.woodbridgehillsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dapdune House Surgery | 1.1 km | 75% |
| Guildowns Group Practice | 1.8 km | 83% |
| Austen Road Surgery | 2.5 km | 95% |
| St Luke's Surgery | 2.6 km | 86% |
| The Fairlands Practice | 2.8 km | 87% |
- Dapdune House Surgery (75% overall experience good)
- The Fairlands Practice (87% overall experience good)
How do patients rate Woodbridge Hill Surgery?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Woodbridge Hill Surgery as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Woodbridge Hill Surgery?
16,998 patients were registered in September 2026, up 3.5% on a year earlier.
What is Woodbridge Hill Surgery's CQC rating?
Good overall, published in August 2017.
How many GPs does Woodbridge Hill Surgery have?
5.5 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 3,084 patients per GP against 2,171 across England.
Are appointments at Woodbridge Hill Surgery face to face?
37% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodbridge Hill Surgery's phone number?
01483 573194.