Binscombe Medical Centre, Godalming: patient reviews and CQC rating
Binscombe Medical Centre is a GP practice in Godalming with 11,579 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Outstanding overall, in a report published in March 2016. It has 5.5 full-time-equivalent qualified GPs, or 2,115 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Binscombe Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 70%, above the England figure of 54%. Its result closest to England is the share who said the wait for their last appointment was about right: 70%, against 69% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 3rd of the 4 practices in Godalming with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (95%). 104 patients answered the survey (response rate 32%).
| Survey question | Binscombe Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 88% | 78% | 77% |
| Easy to contact by phone | 62% | 55% | 57% |
| Easy to contact via the website | 62% | 59% | 58% |
| Easy to contact via the NHS App | 70% | 54% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 84% | 73% | 73% |
| Wait for appointment about right | 70% | 70% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 95% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 383 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Binscombe Medical Centre is Outstanding, published in March 2016. 3 key questions are rated differently: Safe Good, Responsive Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
11,579 patients were registered at Binscombe Medical Centre in September 2026, almost the same as a year earlier.
21% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 2,115 patients per GP, close to the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 3.5 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.4 | 9.6 |
| August 2024 | 6.9 | 9.8 |
| August 2025 | 6.4 | 8.3 |
| August 2026 | 5.5 | 8.2 |
From June 2026 to August 2026 the practice recorded 6,184 appointments a month, or 534 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 38% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Binscombe Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 534 | 521 | 510 |
| Face to face | 57% | 58% | 63% |
| Same day as booked | 38% | 45% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.2% against 0.8%), atrial fibrillation (3.3% against 2.2%) and cancer (5.1% against 3.8%). It has a lower share for diabetes (5.8% against 7.9%) and COPD (1.5% against 1.9%). The practice's patients live in areas with an average deprivation score of 9.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.2 years for women and 80.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.4% | 14.3% |
| High blood pressure | All ages | 14.4% | 15.2% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Diabetes | 17+ yrs | 5.8% | 7.9% |
| Cancer | All ages | 5.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Dementia | All ages | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.5% | 74.9% |
Binscombe Medical Centre, 106 Binscombe, Godalming, GU7 3PR. Phone: 01483 415115. Website: www.binscombe.net.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Mill Medical Practice | 1.9 km | 84% |
| Guildowns Group Practice | 4.5 km | 83% |
| Wonersh Surgery | 4.8 km | 92% |
| Dapdune House Surgery | 5.0 km | 75% |
| St Luke's Surgery | 5.4 km | 86% |
- Cranleigh Medical Practice (80% overall experience good)
- Springfield Surgery (74% overall experience good)
- The Mill Medical Practice (84% overall experience good)
- Wonersh Surgery (92% overall experience good)
How do patients rate Binscombe Medical Centre?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Binscombe Medical Centre as good, above the England figure of 77%. 62% found it easy to get through by phone.
How many patients are registered at Binscombe Medical Centre?
11,579 patients were registered in September 2026, down 0.0% on a year earlier.
What is Binscombe Medical Centre's CQC rating?
Outstanding overall, published in March 2016.
How many GPs does Binscombe Medical Centre have?
5.5 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,115 patients per GP against 2,171 across England.
Are appointments at Binscombe Medical Centre face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Binscombe Medical Centre's phone number?
01483 415115.