Chiddingfold Surgery, Godalming: patient reviews and CQC rating
Chiddingfold Surgery is a GP practice in Godalming with 5,331 registered patients (September 2026). In the 2026 GP Patient Survey, 97% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2019. It has 3.6 full-time-equivalent qualified GPs, or 1,463 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Chiddingfold Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 98%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 95%, against 93% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 1st of the 4 practices in Godalming with 50 or more responses. 98% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (91%). 87 patients answered the survey (response rate 29%).
| Survey question | Chiddingfold Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 97% | 78% | 77% |
| Easy to contact by phone | 98% | 55% | 57% |
| Easy to contact via the website | 94% | 59% | 58% |
| Easy to contact via the NHS App | 94% | 54% | 54% |
| Reception team helpful | 99% | 86% | 85% |
| Last contact good | 98% | 73% | 73% |
| Wait for appointment about right | 96% | 70% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 95% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 98% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 226 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Chiddingfold Surgery is Good, published in February 2019. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (December 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,331 patients were registered at Chiddingfold Surgery in September 2026, up 1.4% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 1,463 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 2.1 nurses and 1.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.5 | 3.5 |
| August 2024 | 3.6 | 3.6 |
| August 2025 | 3.6 | 4.7 |
| August 2026 | 3.6 | 4.7 |
From June 2026 to August 2026 the practice recorded 2,542 appointments a month, or 477 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 41% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Chiddingfold Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 477 | 521 | 510 |
| Face to face | 73% | 58% | 63% |
| Same day as booked | 41% | 45% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.6% against 0.8%), heart failure (1.8% against 1.1%) and atrial fibrillation (3.6% against 2.2%). The practice's patients live in areas with an average deprivation score of 11.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.3 years for women and 82.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.3% | 15.2% |
| Depression | 18+ yrs | 15.2% | 14.3% |
| Chronic kidney disease | 18+ yrs | 7.4% | 4.6% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Diabetes | 17+ yrs | 6.5% | 7.9% |
| Cancer | All ages | 5.1% | 3.8% |
| Atrial fibrillation | All ages | 3.6% | 2.2% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.8% | 1.1% |
| Dementia | All ages | 1.6% | 0.8% |
| COPD | All ages | 1.4% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.5% | 74.9% |
Chiddingfold Surgery, Ridgley Road, Chiddingfold, Godalming, GU8 4QP. Phone: 01428 683174. Website: www.chiddingfoldsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr. Wilks & Partners | 4.8 km | 93% |
| Haslemere Health Centre | 5.2 km | 93% |
| Grayshott Surgery | 7.3 km | 89% |
| Springfield Surgery | 8.8 km | 74% |
| The Mill Medical Practice | 9.1 km | 84% |
- Dr. Wilks & Partners (93% overall experience good)
- Grayshott Surgery (89% overall experience good)
- Haslemere Health Centre (93% overall experience good)
How do patients rate Chiddingfold Surgery?
In the 2026 GP Patient Survey, 97% of patients described their overall experience of Chiddingfold Surgery as good, above the England figure of 77%. 98% found it easy to get through by phone.
How many patients are registered at Chiddingfold Surgery?
5,331 patients were registered in September 2026, up 1.4% on a year earlier.
What is Chiddingfold Surgery's CQC rating?
Good overall, published in February 2019.
How many GPs does Chiddingfold Surgery have?
3.6 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,463 patients per GP against 2,171 across England.
Are appointments at Chiddingfold Surgery face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Chiddingfold Surgery's phone number?
01428 683174.