The Yadava Practice, Grays: patient reviews and CQC rating
The Yadava Practice is a GP practice in Grays with 5,116 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in July 2017. It has 1.9 full-time-equivalent qualified GPs, or 2,665 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Yadava Practice
Its best result against England is the share who found it easy to contact the practice through its website: 81%, above the England figure of 58%. Its result closest to England is the share who said their needs were met at their last appointment: 90%, against 90% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 1st of the 9 practices in Grays with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 19 points higher than in 2025 (74%). 96 patients answered the survey (response rate 20%).
| Survey question | The Yadava Practice | Essex | England |
|---|---|---|---|
| Overall experience good | 93% | 74% | 77% |
| Easy to contact by phone | 76% | 50% | 57% |
| Easy to contact via the website | 81% | 56% | 58% |
| Easy to contact via the NHS App | 64% | 51% | 54% |
| Reception team helpful | 91% | 83% | 85% |
| Last contact good | 90% | 70% | 73% |
| Wait for appointment about right | 87% | 70% | 69% |
| Listened to well | 93% | 84% | 87% |
| Treated with care and concern | 89% | 83% | 86% |
| Confidence and trust in the clinician | 94% | 91% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 91% of 143 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Yadava Practice is Good, published in July 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,116 patients were registered at The Yadava Practice in September 2026, down 1.8% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 2,665 patients per GP, more than the England figure of 2,171 and Essex's 2,514. The practice also has 1.5 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 2.1 | 2.1 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 1.9 | 1.9 |
From June 2026 to August 2026 the practice recorded 2,219 appointments a month, or 434 per 1,000 registered patients (England: 510). 99% were face to face (England: 63%). 59% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Yadava Practice | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 434 | 480 | 510 |
| Face to face | 99% | 69% | 63% |
| Same day as booked | 59% | 45% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a lower share of patients for peripheral arterial disease (0.2% against 0.6%), chronic kidney disease (2.1% against 4.6%) and dementia (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 21.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.6 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.6% | 14.3% |
| High blood pressure | All ages | 12.8% | 15.2% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 5.5% | 6.6% |
| Cancer | All ages | 2.4% | 3.8% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.1% | 4.6% |
| COPD | All ages | 1.8% | 1.9% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Dementia | All ages | 0.4% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 85.2% | 74.9% |
The Yadava Practice, 34 East Thurrock Road, Grays, RM17 6SP. Phone: 01375 390575.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Primecare Medical Centre | 0.4 km | 72% |
| Dell Medical Centre | 0.5 km | 93% |
| Oddfellows Hall Health Centre | 0.6 km | 75% |
| Thurrock Health Centre | 0.7 km | 68% |
| The Grays Surgery | 0.8 km | 70% |
- Balfour Medical Centre (69% overall experience good)
- Dell Medical Centre (93% overall experience good)
- Dr T Abela & Partners (66% overall experience good)
- Peartree Surgery and West Horndon Surgery (51% overall experience good)
- Primecare Medical Centre (72% overall experience good)
- Stifford Clays Medical Practice (83% overall experience good)
How do patients rate The Yadava Practice?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of The Yadava Practice as good, above the England figure of 77%. 76% found it easy to get through by phone.
How many patients are registered at The Yadava Practice?
5,116 patients were registered in September 2026, down 1.8% on a year earlier.
What is The Yadava Practice's CQC rating?
Good overall, published in July 2017.
How many GPs does The Yadava Practice have?
1.9 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,665 patients per GP against 2,171 across England.
Are appointments at The Yadava Practice face to face?
99% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Yadava Practice's phone number?
01375 390575.