Dr Patel & Dr Tailor, Coalville: patient reviews and CQC rating
Dr Patel & Dr Tailor is a GP practice in Coalville with 3,643 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 2.2 full-time-equivalent qualified GPs, or 1,646 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Patel & Dr Tailor
Its best result against England is the share who said the wait for their last appointment was about right: 81%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice using the NHS App: 51%, against 54% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 3rd of the 6 practices in Coalville with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (68%). 77 patients answered the survey (response rate 26%).
| Survey question | Dr Patel & Dr Tailor | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 80% | 73% | 77% |
| Easy to contact by phone | 61% | 51% | 57% |
| Easy to contact via the website | 56% | 51% | 58% |
| Easy to contact via the NHS App | 51% | 51% | 54% |
| Reception team helpful | 83% | 82% | 85% |
| Last contact good | 80% | 67% | 73% |
| Wait for appointment about right | 81% | 65% | 69% |
| Listened to well | 92% | 85% | 87% |
| Treated with care and concern | 90% | 84% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 10 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Patel & Dr Tailor is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,643 patients were registered at Dr Patel & Dr Tailor in September 2026, down 2.6% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 1,646 patients per GP, fewer than the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 0.6 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 2.2 |
| August 2024 | 2.2 | 2.2 |
| August 2025 | 2.2 | 2.2 |
| August 2026 | 2.2 | 2.2 |
From June 2026 to August 2026 the practice recorded 2,198 appointments a month, or 603 per 1,000 registered patients (England: 510). 94% were face to face (England: 63%). 28% took place on the day they were booked and 16% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr Patel & Dr Tailor | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 603 | 550 | 510 |
| Face to face | 94% | 72% | 63% |
| Same day as booked | 28% | 41% | 45% |
| More than 28 days after booking | 16% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.1% against 1.1%), chronic kidney disease (6.9% against 4.6%) and COPD (2.8% against 1.9%). It has a lower share for osteoporosis (0.1% against 1.2%). The practice's patients live in areas with an average deprivation score of 16.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.4 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.0% | 15.2% |
| Depression | 18+ yrs | 16.6% | 14.3% |
| Diabetes | 17+ yrs | 10.2% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.9% | 4.6% |
| Cancer | All ages | 4.9% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| COPD | All ages | 2.8% | 1.9% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 2.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.5% | 74.9% |
99% of the practice's patients live in the LE67 postcode district. 99% live in North West Leicestershire, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| LE67 | 3,645 | 99% |
Dr Patel & Dr Tailor, 67 North Street, Whitwick, Coalville, LE67 5HX. Phone: 01530 839629. Website: www.lewisandpatelwhc.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr S Virmani & Dr G Bedi | 0.0 km | 85% |
| Whitwick Road Surgery | 1.8 km | 71% |
| Broom Leys Surgery | 2.3 km | 81% |
| Dr NR Pulman's Practice | 2.3 km | 64% |
| Hugglescote Surgery | 3.5 km | 62% |
- Broom Leys Surgery (81% overall experience good)
- Castle Donington Surgery (63% overall experience good)
- Castle Medical Group (76% overall experience good)
- Dr NR Pulman's Practice (64% overall experience good)
- Dr S Virmani & Dr G Bedi (85% overall experience good)
- Hugglescote Surgery (62% overall experience good)
- Ibstock House Surgery (75% overall experience good)
- Manor House Surgery (95% overall experience good)
- Markfield Medical Centre (95% overall experience good)
- Measham Medical Unit (79% overall experience good)
- Whitwick Road Surgery (71% overall experience good)
How do patients rate Dr Patel & Dr Tailor?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Dr Patel & Dr Tailor as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Dr Patel & Dr Tailor?
3,643 patients were registered in September 2026, down 2.6% on a year earlier.
What is Dr Patel & Dr Tailor's CQC rating?
Good overall, published in May 2016.
How many GPs does Dr Patel & Dr Tailor have?
2.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,646 patients per GP against 2,171 across England.
Are appointments at Dr Patel & Dr Tailor face to face?
94% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Patel & Dr Tailor's phone number?
01530 839629.