Dr P Kumar & Partners, Chessington: patient reviews and CQC rating
Dr P Kumar & Partners is a GP practice in Chessington with 7,458 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in June 2019. It has 4.1 full-time-equivalent qualified GPs, or 1,834 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr P Kumar & Partners
Its best result against England is the share who found it easy to contact the practice through its website: 80%, above the England figure of 58%. Its result closest to England is the share who found the reception and administrative team helpful: 88%, against 85% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 2nd of the 3 practices in Chessington with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (83%). 106 patients answered the survey (response rate 26%).
| Survey question | Dr P Kumar & Partners | South West London | England |
|---|---|---|---|
| Overall experience good | 90% | 81% | 77% |
| Easy to contact by phone | 68% | 64% | 57% |
| Easy to contact via the website | 80% | 64% | 58% |
| Easy to contact via the NHS App | 68% | 57% | 54% |
| Reception team helpful | 88% | 87% | 85% |
| Last contact good | 85% | 77% | 73% |
| Wait for appointment about right | 78% | 71% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 195 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr P Kumar & Partners is Good, published in June 2019. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (July 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,458 patients were registered at Dr P Kumar & Partners in September 2026, down 1.7% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 4.1 full-time-equivalent qualified GPs, there are 1,834 patients per GP, fewer than the England figure of 2,171 and South West London's 2,060. The practice also has 1.6 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.4 | 3.4 |
| August 2024 | 4.1 | 4.1 |
| August 2025 | 4.1 | 4.1 |
| August 2026 | 4.1 | 4.1 |
From June 2026 to August 2026 the practice recorded 3,470 appointments a month, or 465 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 57% took place on the day they were booked and 13% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr P Kumar & Partners | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 465 | 434 | 510 |
| Face to face | 53% | 58% | 63% |
| Same day as booked | 57% | 46% | 45% |
| More than 28 days after booking | 13% | 3% | 5% |
| Did not attend | 3% | 6% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.4% against 1.2%), peripheral arterial disease (0.2% against 0.6%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 11.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.0 years for women and 81.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.3% | 15.2% |
| Depression | 18+ yrs | 13.1% | 14.3% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| COPD | All ages | 1.7% | 1.9% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.2% | 74.9% |
Dr P Kumar & Partners, Merritt Medical Centre, Merritt Gardens, Chessington, KT9 2GY. Phone: 020 8739 1977. Website: www.chessingtonparksurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hook Surgery | 0.0 km | 83% |
| The Orchard Practice | 1.3 km | 94% |
| Capelfield Surgery | 1.9 km | 77% |
| The Groves Hinchley Wood | 2.6 km | 83% |
| Red Lion Road Surgery | 2.9 km | 74% |
- Claremont Medical Centre (93% overall experience good)
- Hook Surgery (83% overall experience good)
- Red Lion Road Surgery (74% overall experience good)
- Sunray Surgery (82% overall experience good)
How do patients rate Dr P Kumar & Partners?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Dr P Kumar & Partners as good, above the England figure of 77%. 68% found it easy to get through by phone.
How many patients are registered at Dr P Kumar & Partners?
7,458 patients were registered in September 2026, down 1.7% on a year earlier.
What is Dr P Kumar & Partners's CQC rating?
Good overall, published in June 2019.
How many GPs does Dr P Kumar & Partners have?
4.1 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,834 patients per GP against 2,171 across England.
Are appointments at Dr P Kumar & Partners face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr P Kumar & Partners's phone number?
020 8739 1977.