Monkfield Medical Practice, Cambridge: patient reviews and CQC rating
Monkfield Medical Practice is a GP practice in Cambridge with 14,330 registered patients (September 2026). In the 2026 GP Patient Survey, 58% of its patients described their overall experience as good, below the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 9.6 full-time-equivalent qualified GPs, or 1,486 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Monkfield Medical Practice
Its result closest to England is the share who found it easy to contact the practice through its website: 54%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 36%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 29th of the 30 practices in Cambridge with 50 or more responses. 36% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (64%). 102 patients answered the survey (response rate 25%).
| Survey question | Monkfield Medical Practice | Central East | England |
|---|---|---|---|
| Overall experience good | 58% | 75% | 77% |
| Easy to contact by phone | 36% | 52% | 57% |
| Easy to contact via the website | 54% | 60% | 58% |
| Easy to contact via the NHS App | 49% | 52% | 54% |
| Reception team helpful | 69% | 83% | 85% |
| Last contact good | 61% | 71% | 73% |
| Wait for appointment about right | 50% | 69% | 69% |
| Listened to well | 82% | 86% | 87% |
| Treated with care and concern | 80% | 85% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 82% | 89% | 90% |
CQC's overall rating for Monkfield Medical Practice is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,330 patients were registered at Monkfield Medical Practice in September 2026, up 2.3% on a year earlier (England: down 1.1%).
6% of its patients are aged 65 or over, against 19% across England. With 9.6 full-time-equivalent qualified GPs, there are 1,486 patients per GP, fewer than the England figure of 2,171 and Central East's 2,348. The practice also has 4.0 nurses and 2.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.5 | 5.5 |
| August 2024 | 8.9 | 11.1 |
| August 2025 | 9.2 | 11.2 |
| August 2026 | 9.6 | 12.6 |
From June 2026 to August 2026 the practice recorded 8,952 appointments a month, or 625 per 1,000 registered patients (England: 510). 96% were face to face (England: 63%). 59% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Monkfield Medical Practice | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 625 | 521 | 510 |
| Face to face | 96% | 62% | 63% |
| Same day as booked | 59% | 48% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a lower share of patients for dementia (0.1% against 0.8%), chronic kidney disease (1.2% against 4.6%) and palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 9.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.0 years for women and 80.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.3% | 14.3% |
| High blood pressure | All ages | 7.9% | 15.2% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Diabetes | 17+ yrs | 5.1% | 7.9% |
| Cancer | All ages | 2.1% | 3.8% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Chronic kidney disease | 18+ yrs | 1.2% | 4.6% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| COPD | All ages | 0.6% | 1.9% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 58.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.7% | 74.9% |
99% of the practice's patients live in the CB23 postcode district. 100% live in South Cambridgeshire, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| CB23 | 14,245 | 99% |
Monkfield Medical Practice, Sackville House, Sackville Way, Cambourne, Cambridge, CB23 6HL. Phone: 01954 282153. Website: www.monkfieldpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bourn Surgery | 2.9 km | 91% |
| Comberton Surgery | 6.6 km | 82% |
| Maple Surgery | 6.9 km | 78% |
| Swavesey Surgery | 8.8 km | 93% |
| Grove Medical Practice | 11.7 km | 82% |
- Bourn Surgery (91% overall experience good)
- Comberton Surgery (82% overall experience good)
- Drs.Allen & Gee (90% overall experience good)
- Orchard Surgery (76% overall experience good)
- Roysia Surgery (78% overall experience good)
How do patients rate Monkfield Medical Practice?
In the 2026 GP Patient Survey, 58% of patients described their overall experience of Monkfield Medical Practice as good, below the England figure of 77%. 36% found it easy to get through by phone.
How many patients are registered at Monkfield Medical Practice?
14,330 patients were registered in September 2026, up 2.3% on a year earlier.
What is Monkfield Medical Practice's CQC rating?
Good overall, published in March 2017.
How many GPs does Monkfield Medical Practice have?
9.6 full-time-equivalent qualified GPs (18 qualified GPs by headcount), which is 1,486 patients per GP against 2,171 across England.
Are appointments at Monkfield Medical Practice face to face?
96% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Monkfield Medical Practice's phone number?
01954 282153.