Drs.Allen & Gee, Cambridge: patient reviews and CQC rating
Drs.Allen & Gee is a GP practice in Cambridge with 7,810 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 3.9 full-time-equivalent qualified GPs, or 2,013 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Drs.Allen & Gee
Its best result against England is the share who found it easy to get through to the practice by phone: 74%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 42%, below the England figure of 58%. Of the 11 results in the table, 5 are above England and 1 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 5th of the 30 practices in Cambridge with 50 or more responses. 74% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (93%). 105 patients answered the survey (response rate 37%).
| Survey question | Drs.Allen & Gee | Central East | England |
|---|---|---|---|
| Overall experience good | 90% | 75% | 77% |
| Easy to contact by phone | 74% | 52% | 57% |
| Easy to contact via the website | 42% | 60% | 58% |
| Easy to contact via the NHS App | 52% | 52% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 88% | 71% | 73% |
| Wait for appointment about right | 79% | 69% | 69% |
| Listened to well | 91% | 86% | 87% |
| Treated with care and concern | 91% | 85% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
CQC's overall rating for Drs.Allen & Gee is Good, published in August 2016. All 5 key questions are rated Good. It held the same rating in the report before (March 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,810 patients were registered at Drs.Allen & Gee in September 2026, almost the same as a year earlier.
25% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 2,013 patients per GP, close to the England figure of 2,171 and Central East's 2,348. The practice also has 1.9 nurses and 1.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 3.9 |
| August 2024 | 3.9 | 3.9 |
| August 2025 | 3.9 | 3.9 |
| August 2026 | 3.9 | 3.9 |
From June 2026 to August 2026 the practice recorded 2,961 appointments a month, or 379 per 1,000 registered patients (England: 510). 99% were face to face (England: 63%). 41% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Drs.Allen & Gee | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 379 | 521 | 510 |
| Face to face | 99% | 62% | 63% |
| Same day as booked | 41% | 48% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.7% against 3.8%), heart failure (1.6% against 1.1%) and atrial fibrillation (3.0% against 2.2%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), COPD (1.1% against 1.9%) and diabetes (5.9% against 7.9%). The practice's patients live in areas with an average deprivation score of 8.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.6 years for women and 83.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.0% | 15.2% |
| Depression | 18+ yrs | 12.8% | 14.3% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Diabetes | 17+ yrs | 5.9% | 7.9% |
| Cancer | All ages | 5.7% | 3.8% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% |
| Heart failure | All ages | 1.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| COPD | All ages | 1.1% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.8% | 74.9% |
Drs.Allen & Gee, 11 Church Street, Harston, Cambridge, CB22 7NP. Phone: 01223 870250. Website: www.harstonsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Comberton Surgery | 6.8 km | 82% |
| The Queen Edith Medical Practice | 7.0 km | 81% |
| Granta Medical Practices | 7.0 km | 74% |
| Newnham Walk Surgery | 7.2 km | 85% |
| Woodlands Surgery at Eden House | 7.3 km | 84% |
- Bourn Surgery (91% overall experience good)
- Comberton Surgery (82% overall experience good)
- Monkfield Medical Practice (58% overall experience good)
- Orchard Surgery (76% overall experience good)
- Roysia Surgery (78% overall experience good)
How do patients rate Drs.Allen & Gee?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Drs.Allen & Gee as good, above the England figure of 77%. 74% found it easy to get through by phone.
How many patients are registered at Drs.Allen & Gee?
7,810 patients were registered in September 2026, down 0.2% on a year earlier.
What is Drs.Allen & Gee's CQC rating?
Good overall, published in August 2016.
How many GPs does Drs.Allen & Gee have?
3.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,013 patients per GP against 2,171 across England.
Are appointments at Drs.Allen & Gee face to face?
99% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Drs.Allen & Gee's phone number?
01223 870250.