Broadstairs Medical Practice, Broadstairs: patient reviews and CQC rating
Broadstairs Medical Practice is a GP practice in Broadstairs with 7,395 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Kent and Medway: 73%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 3.7 full-time-equivalent qualified GPs, or 1,988 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Broadstairs Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 81%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 65%, against 69% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 2nd of the 3 practices in Broadstairs with 50 or more responses. 81% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (68%). 108 patients answered the survey (response rate 35%).
| Survey question | Broadstairs Medical Practice | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 80% | 73% | 77% |
| Easy to contact by phone | 81% | 48% | 57% |
| Easy to contact via the website | 64% | 52% | 58% |
| Easy to contact via the NHS App | 68% | 50% | 54% |
| Reception team helpful | 90% | 82% | 85% |
| Last contact good | 82% | 67% | 73% |
| Wait for appointment about right | 65% | 65% | 69% |
| Listened to well | 86% | 85% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 91% | 93% |
| Needs met | 93% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 101 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Broadstairs Medical Practice is Good, published in November 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (May 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,395 patients were registered at Broadstairs Medical Practice in September 2026, almost the same as a year earlier.
28% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 1,988 patients per GP, close to the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 0.8 nurses and 5.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 3.7 |
| August 2024 | 3.5 | 3.5 |
| August 2025 | 3.5 | 3.5 |
| August 2026 | 3.7 | 3.7 |
From June 2026 to August 2026 the practice recorded 3,233 appointments a month, or 437 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 36% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Broadstairs Medical Practice | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 437 | 457 | 510 |
| Face to face | 81% | 62% | 63% |
| Same day as booked | 36% | 41% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.3% against 3.8%), COPD (2.5% against 1.9%) and high blood pressure (19.8% against 15.2%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.5% against 1.2%) and heart failure (0.7% against 1.1%). The practice's patients live in areas with an average deprivation score of 18.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.4 years for women and 79.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.8% | 15.2% |
| Depression | 18+ yrs | 13.2% | 14.3% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Cancer | All ages | 5.3% | 3.8% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| COPD | All ages | 2.5% | 1.9% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.8% | 74.9% |
Broadstairs Medical Practice, The Broadway, Broadstairs, CT10 2AJ. Phone: 01843 608836. Website: www.broadstairsmedicalpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Mockett's Wood Surgery | 1.3 km | 87% |
| St Peters Surgery | 1.8 km | 70% |
| Summerhill Surgery | 2.3 km | 63% |
| The Grange Practice | 2.5 km | 55% |
| East Cliff Medical Practice | 2.5 km | 87% |
- Ash Surgery (73% overall experience good)
- Minster Surgery (77% overall experience good)
- Westgate Surgery (91% overall experience good)
How do patients rate Broadstairs Medical Practice?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Broadstairs Medical Practice as good, against 77% across England. 81% found it easy to get through by phone.
How many patients are registered at Broadstairs Medical Practice?
7,395 patients were registered in September 2026, up 0.2% on a year earlier.
What is Broadstairs Medical Practice's CQC rating?
Good overall, published in November 2017.
How many GPs does Broadstairs Medical Practice have?
3.7 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,988 patients per GP against 2,171 across England.
Are appointments at Broadstairs Medical Practice face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Broadstairs Medical Practice's phone number?
01843 608836.