The Grange Practice, Ramsgate: patient reviews and CQC rating
The Grange Practice is a GP practice in Ramsgate with 12,321 registered patients (September 2026). In the 2026 GP Patient Survey, 55% of its patients described their overall experience as good, below the England figure of 77% (Kent and Medway: 73%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 6.6 full-time-equivalent qualified GPs, or 1,863 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Grange Practice
Its result closest to England is the share who said their needs were met at their last appointment: 87%, against 90% across England. Its weakest is the share who described their last contact with the practice as good: 45%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 5th of the 5 practices in Ramsgate with 50 or more responses. 32% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (55%). 117 patients answered the survey (response rate 31%).
| Survey question | The Grange Practice | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 55% | 73% | 77% |
| Easy to contact by phone | 32% | 48% | 57% |
| Easy to contact via the website | 43% | 52% | 58% |
| Easy to contact via the NHS App | 31% | 50% | 54% |
| Reception team helpful | 68% | 82% | 85% |
| Last contact good | 45% | 67% | 73% |
| Wait for appointment about right | 56% | 65% | 69% |
| Listened to well | 77% | 85% | 87% |
| Treated with care and concern | 70% | 84% | 86% |
| Confidence and trust in the clinician | 85% | 91% | 93% |
| Needs met | 87% | 89% | 90% |
In the Friends and Family Test for July 2026, 87% of 100 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Grange Practice is Good, published in June 2017. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,321 patients were registered at The Grange Practice in September 2026, down 1.9% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 6.6 full-time-equivalent qualified GPs, there are 1,863 patients per GP, fewer than the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 5.9 nurses and 11.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.1 | 8.3 |
| August 2024 | 6.1 | 8.2 |
| August 2025 | 5.8 | 6.6 |
| August 2026 | 6.6 | 7.7 |
From June 2026 to August 2026 the practice recorded 9,259 appointments a month, or 752 per 1,000 registered patients (England: 510). 35% were face to face (England: 63%). 67% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
26% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Grange Practice | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 752 | 457 | 510 |
| Face to face | 35% | 62% | 63% |
| Same day as booked | 67% | 41% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.8% against 1.2%), COPD (3.2% against 1.9%) and peripheral arterial disease (0.9% against 0.6%). The practice's patients live in areas with an average deprivation score of 33.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.1 years for women and 77.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 22.9% | 14.3% |
| High blood pressure | All ages | 17.7% | 15.2% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| COPD | All ages | 3.2% | 1.9% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Osteoporosis | 50+ yrs | 2.8% | 1.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.8% | 74.9% |
The Grange Practice, The Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, CT11 8AD. Phone: 01843 572740. Website: www.thegrangepracticeramsgate.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| East Cliff Medical Practice | 0.0 km | 87% |
| Summerhill Surgery | 1.7 km | 63% |
| Newington Road Surgery Limited | 2.0 km | 64% |
| Broadstairs Medical Practice | 2.5 km | 80% |
| St Peters Surgery | 2.7 km | 70% |
- Birchington Medical Centre (71% overall experience good)
- East Cliff Medical Practice (87% overall experience good)
- Newington Road Surgery Limited (64% overall experience good)
- St Peters Surgery (70% overall experience good)
- Summerhill Surgery (63% overall experience good)
How do patients rate The Grange Practice?
In the 2026 GP Patient Survey, 55% of patients described their overall experience of The Grange Practice as good, below the England figure of 77%. 32% found it easy to get through by phone.
How many patients are registered at The Grange Practice?
12,321 patients were registered in September 2026, down 1.9% on a year earlier.
What is The Grange Practice's CQC rating?
Good overall, published in June 2017.
How many GPs does The Grange Practice have?
6.6 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,863 patients per GP against 2,171 across England.
Are appointments at The Grange Practice face to face?
35% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Grange Practice's phone number?
01843 572740.