Summerhill Surgery, Ramsgate: patient reviews and CQC rating
Summerhill Surgery is a GP practice in Ramsgate with 5,984 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77% (Kent and Medway: 73%). The Care Quality Commission rates it Good overall, in a report published in August 2018. It has 1.6 full-time-equivalent qualified GPs, or 3,740 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Summerhill Surgery
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 92%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 33%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 4th of the 5 practices in Ramsgate with 50 or more responses. 33% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (73%). 99 patients answered the survey (response rate 24%).
| Survey question | Summerhill Surgery | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 63% | 73% | 77% |
| Easy to contact by phone | 33% | 48% | 57% |
| Easy to contact via the website | 51% | 52% | 58% |
| Easy to contact via the NHS App | 40% | 50% | 54% |
| Reception team helpful | 75% | 82% | 85% |
| Last contact good | 59% | 67% | 73% |
| Wait for appointment about right | 67% | 65% | 69% |
| Listened to well | 83% | 85% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 91% | 93% |
| Needs met | 83% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 97 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Summerhill Surgery is Good, published in August 2018. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,984 patients were registered at Summerhill Surgery in September 2026, down 1.0% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 3,740 patients per GP, more than the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 3.2 nurses and 2.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 1.6 | 1.6 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 3,473 appointments a month, or 580 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 46% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Summerhill Surgery | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 580 | 457 | 510 |
| Face to face | 55% | 62% | 63% |
| Same day as booked | 46% | 41% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.4% against 1.9%), dementia (1.5% against 0.8%) and peripheral arterial disease (1.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 38.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.3 years for women and 76.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 25.6% | 14.3% |
| High blood pressure | All ages | 20.6% | 15.2% |
| Diabetes | 17+ yrs | 10.7% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.2% | 4.6% |
| Cancer | All ages | 5.6% | 3.8% |
| COPD | All ages | 4.4% | 1.9% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% |
| Dementia | All ages | 1.5% | 0.8% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 63.0% | 74.9% |
Summerhill Surgery, 243 Margate Road, Ramsgate, CT12 6SU. Phone: 01843 597158. Website: www.summerhillsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Newington Road Surgery Limited | 0.7 km | 64% |
| St Peters Surgery | 1.4 km | 70% |
| The Grange Practice | 1.7 km | 55% |
| East Cliff Medical Practice | 1.7 km | 87% |
| The Mockett's Wood Surgery | 2.2 km | 87% |
- Birchington Medical Centre (71% overall experience good)
- East Cliff Medical Practice (87% overall experience good)
- Newington Road Surgery Limited (64% overall experience good)
- St Peters Surgery (70% overall experience good)
- The Grange Practice (55% overall experience good)
How do patients rate Summerhill Surgery?
In the 2026 GP Patient Survey, 63% of patients described their overall experience of Summerhill Surgery as good, below the England figure of 77%. 33% found it easy to get through by phone.
How many patients are registered at Summerhill Surgery?
5,984 patients were registered in September 2026, down 1.0% on a year earlier.
What is Summerhill Surgery's CQC rating?
Good overall, published in August 2018.
How many GPs does Summerhill Surgery have?
1.6 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,740 patients per GP against 2,171 across England.
Are appointments at Summerhill Surgery face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Summerhill Surgery's phone number?
01843 597158.