The Mockett's Wood Surgery, Broadstairs: patient reviews and CQC rating
The Mockett's Wood Surgery is a GP practice in Broadstairs with 9,403 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Kent and Medway: 73%). The Care Quality Commission rates it Good overall, in a report published in July 2022. It has 2.1 full-time-equivalent qualified GPs, or 4,408 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Mockett's Wood Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 70%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 95%, against 93% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 1st of the 3 practices in Broadstairs with 50 or more responses. 70% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (90%). 100 patients answered the survey (response rate 37%).
| Survey question | The Mockett's Wood Surgery | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 87% | 73% | 77% |
| Easy to contact by phone | 70% | 48% | 57% |
| Easy to contact via the website | 60% | 52% | 58% |
| Easy to contact via the NHS App | 62% | 50% | 54% |
| Reception team helpful | 96% | 82% | 85% |
| Last contact good | 79% | 67% | 73% |
| Wait for appointment about right | 80% | 65% | 69% |
| Listened to well | 93% | 85% | 87% |
| Treated with care and concern | 92% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 91% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 99% of 83 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Mockett's Wood Surgery is Good, published in July 2022. All 5 key questions are rated Good. It held the same rating in the report before (December 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,403 patients were registered at The Mockett's Wood Surgery in September 2026, almost the same as a year earlier.
31% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 4,408 patients per GP, more than the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 2.6 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 2.7 |
| August 2024 | 2.1 | 2.1 |
| August 2025 | 2.1 | 2.1 |
| August 2026 | 2.1 | 2.1 |
From June 2026 to August 2026 the practice recorded 7,855 appointments a month, or 835 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 31% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
26% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Mockett's Wood Surgery | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 835 | 457 | 510 |
| Face to face | 71% | 62% | 63% |
| Same day as booked | 31% | 41% | 45% |
| More than 28 days after booking | 3% | 7% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (7.2% against 3.8%), osteoporosis (2.2% against 1.2%) and atrial fibrillation (3.9% against 2.2%). The practice's patients live in areas with an average deprivation score of 19.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.2 years for women and 78.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.5% | 15.2% |
| Depression | 18+ yrs | 14.0% | 14.3% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Cancer | All ages | 7.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Atrial fibrillation | All ages | 3.9% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| COPD | All ages | 2.3% | 1.9% |
| Osteoporosis | 50+ yrs | 2.2% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Learning disability | All ages | 0.9% | 0.6% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 84.7% | 74.9% |
The Mockett's Wood Surgery, Hopeville Avenue, St Peter's, Broadstairs, CT10 2TR. Phone: 0300 042 6130. Website: www.mockettswoodsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| St Peters Surgery | 1.0 km | 70% |
| Broadstairs Medical Practice | 1.3 km | 80% |
| Northdown and Dashwood Surgery | 2.0 km | 75% |
| Summerhill Surgery | 2.2 km | 63% |
| The Bethesda Medical Centre | 2.6 km | 69% |
- Northdown and Dashwood Surgery (75% overall experience good)
- The Bethesda Medical Centre (69% overall experience good)
- The Limes Medical Centre (72% overall experience good)
How do patients rate The Mockett's Wood Surgery?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of The Mockett's Wood Surgery as good, above the England figure of 77%. 70% found it easy to get through by phone.
How many patients are registered at The Mockett's Wood Surgery?
9,403 patients were registered in September 2026, down 0.0% on a year earlier.
What is The Mockett's Wood Surgery's CQC rating?
Good overall, published in July 2022.
How many GPs does The Mockett's Wood Surgery have?
2.1 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 4,408 patients per GP against 2,171 across England.
Are appointments at The Mockett's Wood Surgery face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Mockett's Wood Surgery's phone number?
0300 042 6130.