Halcyon Medical Centre, Birmingham: patient reviews and CQC rating
Halcyon Medical Centre is a GP practice in Birmingham with 17,045 registered patients (September 2026). In the 2026 GP Patient Survey, 58% of its patients described their overall experience as good, below the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Requires Improvement overall, in a report published in August 2022. It has 5.9 full-time-equivalent qualified GPs, or 2,912 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Halcyon Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 76%, against 69% across England. Its weakest is the share who described their overall experience of the practice as good: 58%, below the England figure of 77%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 159th of the 171 practices in Birmingham with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 15 points lower than in 2025 (73%). 68 patients answered the survey (response rate 6%).
| Survey question | Halcyon Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 58% | 73% | 77% |
| Easy to contact by phone | 51% | 51% | 57% |
| Easy to contact via the website | 40% | 51% | 58% |
| Easy to contact via the NHS App | 50% | 51% | 54% |
| Reception team helpful | 72% | 81% | 85% |
| Last contact good | 62% | 68% | 73% |
| Wait for appointment about right | 76% | 68% | 69% |
| Listened to well | 75% | 84% | 87% |
| Treated with care and concern | 78% | 84% | 86% |
| Confidence and trust in the clinician | 83% | 92% | 93% |
| Needs met | 79% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 34 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Halcyon Medical Centre is Requires Improvement, published in August 2022. 2 key questions are rated differently: Caring Good and Responsive Good. Its previous overall rating was Inadequate (January 2022).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
17,045 patients were registered at Halcyon Medical Centre in September 2026, up 0.5% on a year earlier (England: down 1.1%).
1% of its patients are aged 65 or over, against 19% across England. With 5.9 full-time-equivalent qualified GPs, there are 2,912 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.9 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 10.5 |
| August 2024 | 4.1 | 9.2 |
| August 2025 | 4.1 | 12.4 |
| August 2026 | 5.9 | 12.3 |
From June 2026 to August 2026 the practice recorded 4,474 appointments a month, or 263 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 64% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Halcyon Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 263 | 532 | 510 |
| Face to face | 59% | 62% | 63% |
| Same day as booked | 64% | 50% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 8% | 6% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.0% against 0.6%), dementia (0.0% against 0.8%) and chronic kidney disease (0.2% against 4.6%). The practice's patients live in areas with an average deprivation score of 20.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.3 years for women and 72.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 6.2% | 14.3% |
| Asthma | 6+ yrs | 2.0% | 6.6% |
| High blood pressure | All ages | 1.9% | 15.2% |
| Diabetes | 17+ yrs | 1.4% | 7.9% |
| Serious mental illness | All ages | 0.3% | 1.0% |
| Cancer | All ages | 0.3% | 3.8% |
| Coronary heart disease | All ages | 0.2% | 3.0% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Chronic kidney disease | 18+ yrs | 0.2% | 4.6% |
| COPD | All ages | 0.1% | 1.9% |
| Epilepsy | 18+ yrs | 0.1% | 0.8% |
| Atrial fibrillation | All ages | 0.1% | 2.2% |
| Stroke and TIA | All ages | 0.1% | 1.9% |
| Heart failure | All ages | 0.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.0% | 0.6% |
| Learning disability | All ages | 0.0% | 0.6% |
| Dementia | All ages | 0.0% | 0.8% |
| Palliative care | All ages | 0.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 48.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 36.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 56.1% | 74.9% |
Halcyon Medical Centre, Unit 8, 24 Martineau Place, Birmingham, B2 4UH. Phone: 012120239999. Website: halcyonmedical.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bath Row Medical Practice, Attwood Green Health Centre | 1.2 km | 50% |
| Birmingham Health Exchange Homeless Service | 1.2 km | 83% |
| Hockley Medical Practice | 1.5 km | 58% |
| Bellevue Medical Practice | 1.7 km | 53% |
| The Wand Medical Centre | 1.9 km | 78% |
- Broadway Health Centre (80% overall experience good)
- Newport Medical Group (73% overall experience good)
How do patients rate Halcyon Medical Centre?
In the 2026 GP Patient Survey, 58% of patients described their overall experience of Halcyon Medical Centre as good, below the England figure of 77%. 51% found it easy to get through by phone.
How many patients are registered at Halcyon Medical Centre?
17,045 patients were registered in September 2026, up 0.5% on a year earlier.
What is Halcyon Medical Centre's CQC rating?
Requires Improvement overall, published in August 2022.
How many GPs does Halcyon Medical Centre have?
5.9 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,912 patients per GP against 2,171 across England.
Are appointments at Halcyon Medical Centre face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Halcyon Medical Centre's phone number?
012120239999.