Creswell and Langwith Primary Care Services, Worksop: patient reviews and CQC rating
Creswell and Langwith Primary Care Services is a GP practice in Worksop with 5,545 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Derby and Derbyshire: 76%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 3.3 full-time-equivalent qualified GPs, or 1,660 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Creswell and Langwith Primary Care Services
Its best result against England is the share who found it easy to get through to the practice by phone: 73%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 50%, against 58% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 2nd of the 4 practices in Worksop with 50 or more responses. 73% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (78%). 100 patients answered the survey (response rate 17%).
| Survey question | Creswell and Langwith Primary Care Services | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 81% | 76% | 77% |
| Easy to contact by phone | 73% | 51% | 57% |
| Easy to contact via the website | 50% | 53% | 58% |
| Easy to contact via the NHS App | 52% | 46% | 54% |
| Reception team helpful | 91% | 84% | 85% |
| Last contact good | 85% | 68% | 73% |
| Wait for appointment about right | 77% | 69% | 69% |
| Listened to well | 87% | 87% | 87% |
| Treated with care and concern | 83% | 86% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 89% | 90% | 90% |
In the Friends and Family Test for July 2026, 79% of 19 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Creswell and Langwith Primary Care Services is Good, published in April 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (September 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,545 patients were registered at Creswell and Langwith Primary Care Services in September 2026, down 0.5% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 1,660 patients per GP, fewer than the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 2.5 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 5.2 |
| August 2024 | 4.6 | 7.2 |
| August 2025 | 3.3 | 6.1 |
| August 2026 | 3.3 | 4.4 |
From June 2026 to August 2026 the practice recorded 3,818 appointments a month, or 689 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 35% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Creswell and Langwith Primary Care Services | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 689 | 523 | 510 |
| Face to face | 79% | 68% | 63% |
| Same day as booked | 35% | 39% | 45% |
| More than 28 days after booking | 6% | 9% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.8% against 1.9%), peripheral arterial disease (1.1% against 0.6%) and dementia (1.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 35.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.3 years for women and 75.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.2% | 15.2% |
| Depression | 18+ yrs | 19.8% | 14.3% |
| Diabetes | 17+ yrs | 11.1% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| COPD | All ages | 3.8% | 1.9% |
| Cancer | All ages | 3.3% | 3.8% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Dementia | All ages | 1.3% | 0.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Palliative care | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.6% | 74.9% |
Creswell and Langwith Primary Care Services, Welbeck Street, Creswell, Worksop, S80 4HA. Phone: 01909 721206.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Whitwell Health Centre | 0.6 km | 84% |
| The Springs Health Centre | 3.7 km | 89% |
| Dr A Palmer & Dr G Lovelock | 5.5 km | 81% |
| Welbeck Road Health Centre | 5.9 km | 81% |
| The Friendly Family Surgery | 6.0 km | 95% |
- Castle Street Medical Centre (91% overall experience good)
- Emmett Carr Surgery (72% overall experience good)
- Shires Health Care (87% overall experience good)
- The Friendly Family Surgery (95% overall experience good)
- Welbeck Road Health Centre (81% overall experience good)
- Whitwell Health Centre (84% overall experience good)
How do patients rate Creswell and Langwith Primary Care Services?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Creswell and Langwith Primary Care Services as good, against 77% across England. 73% found it easy to get through by phone.
How many patients are registered at Creswell and Langwith Primary Care Services?
5,545 patients were registered in September 2026, down 0.5% on a year earlier.
What is Creswell and Langwith Primary Care Services's CQC rating?
Good overall, published in April 2017.
How many GPs does Creswell and Langwith Primary Care Services have?
3.3 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,660 patients per GP against 2,171 across England.
Are appointments at Creswell and Langwith Primary Care Services face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Creswell and Langwith Primary Care Services's phone number?
01909 721206.