Greasby Group Practice - PJ Coppock, Wirral: patient reviews and CQC rating
Greasby Group Practice - PJ Coppock is a GP practice in Wirral with 6,473 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in October 2016. It has 3.0 full-time-equivalent qualified GPs, or 2,158 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Greasby Group Practice - PJ Coppock
Its best result against England is the share who found it easy to contact the practice using the NHS App: 69%, above the England figure of 54%. Its weakest is the share who found it easy to get through to the practice by phone: 49%, against 57% across England. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 19th of the 19 practices in Wirral with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (63%). 101 patients answered the survey (response rate 34%).
| Survey question | Greasby Group Practice - PJ Coppock | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 75% | 78% | 77% |
| Easy to contact by phone | 49% | 57% | 57% |
| Easy to contact via the website | 64% | 55% | 58% |
| Easy to contact via the NHS App | 69% | 53% | 54% |
| Reception team helpful | 77% | 86% | 85% |
| Last contact good | 74% | 73% | 73% |
| Wait for appointment about right | 78% | 73% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 194 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Greasby Group Practice - PJ Coppock is Good, published in October 2016. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (June 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,473 patients were registered at Greasby Group Practice - PJ Coppock in September 2026, down 1.2% on a year earlier (England: down 1.1%).
34% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 2,158 patients per GP, close to the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.3 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 3.9 |
| August 2024 | 3.1 | 3.1 |
| August 2025 | 3.0 | 3.0 |
| August 2026 | 3.0 | 4.1 |
From June 2026 to August 2026 the practice recorded 3,624 appointments a month, or 560 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 38% took place on the day they were booked and 14% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Greasby Group Practice - PJ Coppock | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 560 | 492 | 510 |
| Face to face | 83% | 60% | 63% |
| Same day as booked | 38% | 48% | 45% |
| More than 28 days after booking | 14% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (5.0% against 2.2%), heart failure (2.0% against 1.1%) and chronic kidney disease (8.4% against 4.6%). It has a lower share for serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 7.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.4 years for women and 82.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.2% | 15.2% |
| Depression | 18+ yrs | 18.6% | 14.3% |
| Asthma | 6+ yrs | 9.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 8.4% | 4.6% |
| Diabetes | 17+ yrs | 7.3% | 7.9% |
| Cancer | All ages | 6.5% | 3.8% |
| Atrial fibrillation | All ages | 5.0% | 2.2% |
| Coronary heart disease | All ages | 4.7% | 3.0% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| Heart failure | All ages | 2.0% | 1.1% |
| COPD | All ages | 1.6% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 84.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.3% | 74.9% |
Greasby Group Practice - PJ Coppock, Greasby Road, Greasby, Wirral, CH49 3AT. Phone: 0151 678 3000. Website: www.greasbygrouppractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Ivan Camphor | 2.2 km | 93% |
| Upton Group Practice | 2.3 km | 81% |
| Hoylake Road Medical Centre - A Ali | 2.4 km | 92% |
| Moreton Medical Centre - A Pereira | 2.5 km | 89% |
| West Wirral Group Practice | 2.9 km | 78% |
- Heswall and Pensby Group Practice (67% overall experience good)
- Marine Lake Health and Wellbeing Centre (76% overall experience good)
- Upton Group Practice (81% overall experience good)
- West Wirral Group Practice (78% overall experience good)
How do patients rate Greasby Group Practice - PJ Coppock?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Greasby Group Practice - PJ Coppock as good, against 77% across England. 49% found it easy to get through by phone.
How many patients are registered at Greasby Group Practice - PJ Coppock?
6,473 patients were registered in September 2026, down 1.2% on a year earlier.
What is Greasby Group Practice - PJ Coppock's CQC rating?
Good overall, published in October 2016.
How many GPs does Greasby Group Practice - PJ Coppock have?
3.0 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,158 patients per GP against 2,171 across England.
Are appointments at Greasby Group Practice - PJ Coppock face to face?
83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Greasby Group Practice - PJ Coppock's phone number?
0151 678 3000.