Dr Ivan Camphor, Wirral: patient reviews and CQC rating
Dr Ivan Camphor is a GP practice in Wirral with 6,097 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in November 2022. It has 3.4 full-time-equivalent qualified GPs, or 1,772 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Ivan Camphor
Its best result against England is the share who found it easy to get through to the practice by phone: 79%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 95%, against 93% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 4th of the 19 practices in Wirral with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (89%). 122 patients answered the survey (response rate 18%).
| Survey question | Dr Ivan Camphor | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 93% | 78% | 77% |
| Easy to contact by phone | 79% | 57% | 57% |
| Easy to contact via the website | 70% | 55% | 58% |
| Easy to contact via the NHS App | 71% | 53% | 54% |
| Reception team helpful | 95% | 86% | 85% |
| Last contact good | 89% | 73% | 73% |
| Wait for appointment about right | 74% | 73% | 69% |
| Listened to well | 96% | 89% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 459 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Ivan Camphor is Good, published in November 2022. All 5 key questions are rated Good. It held the same rating in the report before (April 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,097 patients were registered at Dr Ivan Camphor in September 2026, up 5.4% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 1,772 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.3 nurses and 0.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.6 | 2.6 |
| August 2024 | 2.6 | 2.6 |
| August 2025 | 2.6 | 2.6 |
| August 2026 | 3.4 | 3.4 |
From June 2026 to August 2026 the practice recorded 3,026 appointments a month, or 496 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 51% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Dr Ivan Camphor | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 496 | 492 | 510 |
| Face to face | 72% | 60% | 63% |
| Same day as booked | 51% | 48% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.7% against 0.6%), palliative or supportive care needs (1.6% against 0.6%) and dementia (1.7% against 0.8%). It has a lower share for depression (4.2% against 14.3%). The practice's patients live in areas with an average deprivation score of 37.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.3 years for women and 75.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.7% | 15.2% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Depression | 18+ yrs | 4.2% | 14.3% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Cancer | All ages | 3.6% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| COPD | All ages | 2.4% | 1.9% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Dementia | All ages | 1.7% | 0.8% |
| Learning disability | All ages | 1.7% | 0.6% |
| Palliative care | All ages | 1.6% | 0.6% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Heart failure | All ages | 1.2% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.6% | 74.9% |
Dr Ivan Camphor, 396 New Hey Road, Wirral, CH49 9DA. Phone: 0151 677 2172. Website: www.heatherlandsmcwirral.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Upton Group Practice | 0.4 km | 81% |
| Greasby Group Practice - PJ Coppock | 2.2 km | 75% |
| Holmlands Medical Centre | 2.2 km | 89% |
| Prenton Medical Centre | 2.2 km | 89% |
| Moreton Medical Centre - A Pereira | 2.4 km | 89% |
- Paxton Medical Group (85% overall experience good)
- Prenton Medical Centre (89% overall experience good)
How do patients rate Dr Ivan Camphor?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Dr Ivan Camphor as good, above the England figure of 77%. 79% found it easy to get through by phone.
How many patients are registered at Dr Ivan Camphor?
6,097 patients were registered in September 2026, up 5.4% on a year earlier.
What is Dr Ivan Camphor's CQC rating?
Good overall, published in November 2022.
How many GPs does Dr Ivan Camphor have?
3.4 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,772 patients per GP against 2,171 across England.
Are appointments at Dr Ivan Camphor face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Ivan Camphor's phone number?
0151 677 2172.