Winscombe Family Practice, Winscombe: patient reviews and CQC rating
Winscombe Family Practice is a GP practice in Winscombe with 11,597 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Bristol, North Somerset and South Gloucestershire: 78%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 6.5 full-time-equivalent qualified GPs, or 1,775 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Winscombe Family Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 66%, against 57% across England. Its weakest is the share who said the wait for their last appointment was about right: 69%, against 69% across England. With 123 responses, none of its 11 results differs from England by more than the survey's margin of error.
66% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (90%). 123 patients answered the survey (response rate 35%).
| Survey question | Winscombe Family Practice | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 84% | 78% | 77% |
| Easy to contact by phone | 66% | 55% | 57% |
| Easy to contact via the website | 58% | 60% | 58% |
| Easy to contact via the NHS App | 57% | 54% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 69% | 67% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 91% | 90% | 90% |
In the Friends and Family Test for July 2026, 88% of 75 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Winscombe Family Practice is Good, published in January 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,597 patients were registered at Winscombe Family Practice in September 2026, up 1.8% on a year earlier (England: down 1.1%).
27% of its patients are aged 65 or over, against 19% across England. With 6.5 full-time-equivalent qualified GPs, there are 1,775 patients per GP, fewer than the England figure of 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. The practice also has 4.3 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.4 | 8.3 |
| August 2024 | 7.2 | 9.1 |
| August 2025 | 6.5 | 8.7 |
| August 2026 | 6.5 | 7.6 |
From June 2026 to August 2026 the practice recorded 6,696 appointments a month, or 577 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 43% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Winscombe Family Practice | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 577 | 459 | 510 |
| Face to face | 53% | 65% | 63% |
| Same day as booked | 43% | 38% | 45% |
| More than 28 days after booking | 4% | 5% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.6% against 1.2%), dementia (1.6% against 0.8%) and atrial fibrillation (4.1% against 2.2%). It has a lower share for serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 13.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.3 years for women and 83.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.9% | 15.2% |
| Depression | 18+ yrs | 16.1% | 14.3% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.5% | 4.6% |
| Cancer | All ages | 5.7% | 3.8% |
| Atrial fibrillation | All ages | 4.1% | 2.2% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| COPD | All ages | 2.7% | 1.9% |
| Osteoporosis | 50+ yrs | 2.6% | 1.2% |
| Dementia | All ages | 1.6% | 0.8% |
| Heart failure | All ages | 1.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Palliative care | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.8% | 74.9% |
Winscombe Family Practice, Hillyfields Way, Winscombe, BS25 1AF. Phone: 01934 842211. Website: www.winscombebanwellsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Axbridge & Wedmore Medical Practice | 3.3 km | 70% |
| Pudding Pie Lane Surgery | 4.3 km | 73% |
| Cheddar Medical Centre | 5.9 km | 84% |
| Stafford Medical Group | 7.2 km | 71% |
| The Cedars Surgery | 8.1 km | 71% |
- 168 Medical Group (65% overall experience good)
- Graham Road Surgery (70% overall experience good)
- Stafford Medical Group (71% overall experience good)
- The Cedars Surgery (71% overall experience good)
- The Milton Surgery (85% overall experience good)
- Tudor Lodge Surgery (79% overall experience good)
How do patients rate Winscombe Family Practice?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Winscombe Family Practice as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Winscombe Family Practice?
11,597 patients were registered in September 2026, up 1.8% on a year earlier.
What is Winscombe Family Practice's CQC rating?
Good overall, published in January 2017.
How many GPs does Winscombe Family Practice have?
6.5 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,775 patients per GP against 2,171 across England.
Are appointments at Winscombe Family Practice face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Winscombe Family Practice's phone number?
01934 842211.