Cheddar Medical Centre, Cheddar: patient reviews and CQC rating
Cheddar Medical Centre is a GP practice in Cheddar with 8,431 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Somerset: 79%). The Care Quality Commission rates it Good overall, in a report published in December 2019. It has 5.1 full-time-equivalent qualified GPs, or 1,666 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cheddar Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 80%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 52%, against 58% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
80% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (79%). 103 patients answered the survey (response rate 38%).
| Survey question | Cheddar Medical Centre | Somerset | England |
|---|---|---|---|
| Overall experience good | 84% | 79% | 77% |
| Easy to contact by phone | 80% | 60% | 57% |
| Easy to contact via the website | 52% | 61% | 58% |
| Easy to contact via the NHS App | 50% | 59% | 54% |
| Reception team helpful | 93% | 87% | 85% |
| Last contact good | 86% | 75% | 73% |
| Wait for appointment about right | 65% | 70% | 69% |
| Listened to well | 98% | 89% | 87% |
| Treated with care and concern | 96% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 175 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Cheddar Medical Centre is Good, published in December 2019. All 5 key questions are rated Good. It held the same rating in the report before (July 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,431 patients were registered at Cheddar Medical Centre in September 2026, almost the same as a year earlier.
28% of its patients are aged 65 or over, against 19% across England. With 5.1 full-time-equivalent qualified GPs, there are 1,666 patients per GP, fewer than the England figure of 2,171 and Somerset's 1,975. The practice also has 2.1 nurses and 2.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.0 | 5.0 |
| August 2024 | 5.1 | 5.1 |
| August 2025 | 5.1 | 5.1 |
| August 2026 | 5.1 | 5.1 |
From June 2026 to August 2026 the practice recorded 4,203 appointments a month, or 499 per 1,000 registered patients (England: 510). 77% were face to face (England: 63%). 37% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Cheddar Medical Centre | Somerset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 499 | 494 | 510 |
| Face to face | 77% | 65% | 63% |
| Same day as booked | 37% | 41% | 45% |
| More than 28 days after booking | 12% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.9% against 1.2%), cancer (6.6% against 3.8%) and atrial fibrillation (3.8% against 2.2%). The practice's patients live in areas with an average deprivation score of 12.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.4 years for women and 81.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.0% | 15.2% |
| Depression | 18+ yrs | 17.0% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.5% | 4.6% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Cancer | All ages | 6.6% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Osteoporosis | 50+ yrs | 3.9% | 1.2% |
| Atrial fibrillation | All ages | 3.8% | 2.2% |
| Stroke and TIA | All ages | 3.1% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.0% | 74.9% |
Cheddar Medical Centre, Roynon Way, Cheddar, BS27 3NZ. Phone: 01934 742061. Website: www.chedmed.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Axbridge & Wedmore Medical Practice | 3.4 km | 70% |
| Winscombe Family Practice | 5.9 km | 84% |
| Pudding Pie Lane Surgery | 7.5 km | 73% |
| Harptree Surgery | 10.7 km | 92% |
| Brent Area Medical Centre | 11.3 km | 80% |
- Axbridge & Wedmore Medical Practice (70% overall experience good)
- Brent Area Medical Centre (80% overall experience good)
- Symphony North Healthcare (57% overall experience good)
How do patients rate Cheddar Medical Centre?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Cheddar Medical Centre as good, against 77% across England. 80% found it easy to get through by phone.
How many patients are registered at Cheddar Medical Centre?
8,431 patients were registered in September 2026, down 0.2% on a year earlier.
What is Cheddar Medical Centre's CQC rating?
Good overall, published in December 2019.
How many GPs does Cheddar Medical Centre have?
5.1 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,666 patients per GP against 2,171 across England.
Are appointments at Cheddar Medical Centre face to face?
77% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cheddar Medical Centre's phone number?
01934 742061.