Dr Tun & Partners, Wigan: patient reviews and CQC rating
Dr Tun & Partners is a GP practice in Wigan with 6,965 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 2.5 full-time-equivalent qualified GPs, or 2,839 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Tun & Partners
Its best result against England is the share who found it easy to get through to the practice by phone: 62%, against 57% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 38%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 29th of the 30 practices in Wigan with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (57%). 99 patients answered the survey (response rate 22%).
| Survey question | Dr Tun & Partners | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 66% | 79% | 77% |
| Easy to contact by phone | 62% | 63% | 57% |
| Easy to contact via the website | 61% | 61% | 58% |
| Easy to contact via the NHS App | 38% | 58% | 54% |
| Reception team helpful | 82% | 86% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 65% | 71% | 69% |
| Listened to well | 78% | 88% | 87% |
| Treated with care and concern | 78% | 87% | 86% |
| Confidence and trust in the clinician | 86% | 93% | 93% |
| Needs met | 84% | 91% | 90% |
In the Friends and Family Test for July 2026, 87% of 78 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Tun & Partners is Good, published in November 2016. All 5 key questions are rated Good. It held the same rating in the report before (January 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,965 patients were registered at Dr Tun & Partners in September 2026, down 4.3% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 2,839 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 3.0 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 3.5 |
| August 2024 | 2.5 | 3.5 |
| August 2025 | 2.5 | 3.5 |
| August 2026 | 2.5 | 3.5 |
From June 2026 to August 2026 the practice recorded 5,226 appointments a month, or 750 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 43% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr Tun & Partners | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 750 | 445 | 510 |
| Face to face | 88% | 66% | 63% |
| Same day as booked | 43% | 44% | 45% |
| More than 28 days after booking | 0% | 5% | 5% |
| Did not attend | 3% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for coronary heart disease (4.3% against 3.0%), diabetes (10.2% against 7.9%) and high blood pressure (19.1% against 15.2%). It has a lower share for osteoporosis (0.3% against 1.2%) and chronic kidney disease (3.0% against 4.6%). The practice's patients live in areas with an average deprivation score of 27.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.6 years for women and 76.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.1% | 15.2% |
| Depression | 18+ yrs | 12.3% | 14.3% |
| Diabetes | 17+ yrs | 10.2% | 7.9% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Cancer | All ages | 4.5% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| COPD | All ages | 2.3% | 1.9% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Dementia | All ages | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.7% | 74.9% |
Dr Tun & Partners, The Health Centre, 17 Liverpool Road, Hindley, Wigan, WN2 3HQ. Phone: 01942 482505. Website: www.hindleyhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Pennygate Medical Centre | 1.0 km | 86% |
| Dr Ahmad and Partners | 1.4 km | 90% |
| Platt House Surgery | 1.4 km | 91% |
| Ince Surgery | 2.1 km | 78% |
| Rivington Way Surgery | 2.1 km | 70% |
- Dr Ahmad and Partners (90% overall experience good)
- Ince Surgery (78% overall experience good)
- Pennygate Medical Centre (86% overall experience good)
- Platt House Surgery (91% overall experience good)
- Rivington Way Surgery (70% overall experience good)
How do patients rate Dr Tun & Partners?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Dr Tun & Partners as good, below the England figure of 77%. 62% found it easy to get through by phone.
How many patients are registered at Dr Tun & Partners?
6,965 patients were registered in September 2026, down 4.3% on a year earlier.
What is Dr Tun & Partners's CQC rating?
Good overall, published in November 2016.
How many GPs does Dr Tun & Partners have?
2.5 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,839 patients per GP against 2,171 across England.
Are appointments at Dr Tun & Partners face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Tun & Partners's phone number?
01942 482505.