Hindley PCN: primary care network practices and patient survey
Hindley PCN is a primary care network of 6 GP practices with 49,362 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,956 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Hindley PCN with survey results, the share of patients describing their overall experience as good ranges from 66% at Dr Tun & Partners to 91% at Platt House Surgery, with a median of 82% (England: 77%). 3 are above England and 1 below by more than the survey's margin of error. Platt House Surgery has the highest share finding it easy to get through by phone (90%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Platt House Surgery | 4,940 | 91% | 90% | Good | 20,583 |
| Dr Ahmad and Partners | 6,059 | 90% | 76% | Good | 3,787 |
| Pennygate Medical Centre | 19,382 | 86% | 59% | Good | 1,215 |
| Ince Surgery | 8,216 | 78% | 55% | Good | 2,668 |
| Rivington Way Surgery | 3,800 | 70% | 56% | Good | 1,979 |
| Dr Tun & Partners | 6,965 | 66% | 62% | Good | 2,839 |
Results for the network as a whole, from 644 responses, against Greater Manchester and England.
| Survey question | Hindley PCN | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 82% | 79% | 77% |
| Easy to contact by phone | 64% | 63% | 57% |
| Easy to contact via the website | 60% | 61% | 58% |
| Easy to contact via the NHS App | 58% | 58% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 81% | 76% | 73% |
| Wait for appointment about right | 63% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
There are 1,956 registered patients per full-time-equivalent qualified GP in Hindley PCN, close to England's 2,171 and Greater Manchester's 2,055. Practices recorded 477 appointments a month per 1,000 patients (England: 510), 81% of them face to face. 29% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.1% over the year (England: shrank 1.1%).
| Measure | Hindley PCN | Greater Manchester | England |
|---|---|---|---|
| Patients per qualified GP | 1,956 | 2,055 | 2,171 |
| Appointments per 1,000 patients a month | 477 | 445 | 510 |
| Face-to-face appointments | 81% | 66% | 63% |
| Same day as booked | 29% | 44% | 45% |
| Did not attend | 5% | 6% | 4% |
| Patients aged 65 or over | 18% | 16% | 19% |
Relative to England, the register furthest above England's rate at practices in Hindley PCN is copd (2.8% against 1.9%), and the furthest below is osteoporosis (0.8% against 1.2%).
| Condition register | Age group | Hindley PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.7% | 15.2% | 8,186 |
| Depression | 18+ yrs | 16.3% | 14.3% | 6,327 |
| Diabetes | 17+ yrs | 9.6% | 7.9% | 3,800 |
| Asthma | 6+ yrs | 7.6% | 6.6% | 3,517 |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% | 1,780 |
| Coronary heart disease | All ages | 3.6% | 3.0% | 1,785 |
| Cancer | All ages | 3.6% | 3.8% | 1,752 |
| COPD | All ages | 2.8% | 1.9% | 1,362 |
| Atrial fibrillation | All ages | 2.3% | 2.2% | 1,135 |
| Stroke and TIA | All ages | 2.0% | 1.9% | 984 |
| Heart failure | All ages | 1.2% | 1.1% | 579 |
| Serious mental illness | All ages | 1.1% | 1.0% | 544 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 426 |
| Dementia | All ages | 0.9% | 0.8% | 426 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 139 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 296 |
| Learning disability | All ages | 0.7% | 0.6% | 363 |
| Palliative care | All ages | 0.6% | 0.6% | 299 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 293 |
- Leigh PCN (10 practices)
- Liga Wigan PCN (8 practices)
- North Wigan PCN (4 practices)
- Swan Network Wigan PCN (7 practices)
- Taba Wigan PCN (11 practices)
- Wigan Central PCN (9 practices)
Which practices are in Hindley PCN?
Dr Ahmad and Partners, Dr Tun & Partners, Ince Surgery, Pennygate Medical Centre, Platt House Surgery and Rivington Way Surgery.
How do patients rate Hindley PCN?
82% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Hindley PCN cover?
49,362 registered patients across 6 practices in September 2026.
How many patients per GP does Hindley PCN have?
1,956 per full-time-equivalent qualified GP, against 2,171 across England.