GP surgeries in Washington: ratings and patient reviews
There are 7 GP practices in Washington, with 52,270 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Rickleton Medical Centre (94%, England 77%). Across the town there are 2,175 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 7 practices in Washington with survey results, the share of patients describing their overall experience as good ranges from 70% at New Washington Medical Group to 94% at Rickleton Medical Centre, with a median of 80% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Rickleton Medical Centre has the highest share finding it easy to get through by phone (90%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Rickleton Medical Centre | 3,043 | 94% | 90% | Good | 2,402 |
| Dr Stephenson and Partners | 12,036 | 85% | 52% | Outstanding | 2,240 |
| Harraton Surgery | 3,461 | 80% | 85% | Inadequate | 1,815 |
| Sunderland GP Alliance - Monument Surgeries | 9,732 | 80% | 37% | Good | 2,414 |
| Galleries Medical Practice | 11,608 | 78% | 67% | Good | 1,885 |
| Concord Medical Practice | 5,263 | 73% | 68% | Good | 1,944 |
| New Washington Medical Group | 7,127 | 70% | 61% | Good | 2,752 |
There are 2,175 registered patients per full-time-equivalent qualified GP in Washington, close to England's 2,171 and North East and North Cumbria's 2,088. Practices recorded 509 appointments a month per 1,000 patients (England: 510), 77% of them face to face. 40% of appointments took place on the day they were booked (England: 45%).
23% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.8% over the year (England: shrank 1.1%).
| Measure | Washington | North East and North Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 2,175 | 2,088 | 2,171 |
| Appointments per 1,000 patients a month | 509 | 550 | 510 |
| Face-to-face appointments | 77% | 68% | 63% |
| Same day as booked | 40% | 42% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 23% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Washington is copd (3.1% against 1.9%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | Washington (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.7% | 15.2% | 9,830 |
| Depression | 18+ yrs | 14.9% | 14.3% | 6,367 |
| Diabetes | 17+ yrs | 9.7% | 7.9% | 4,194 |
| Asthma | 6+ yrs | 6.8% | 6.6% | 3,399 |
| Cancer | All ages | 4.6% | 3.8% | 2,403 |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% | 1,927 |
| Coronary heart disease | All ages | 4.3% | 3.0% | 2,256 |
| COPD | All ages | 3.1% | 1.9% | 1,646 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 1,501 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 1,161 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 412 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 424 |
| Serious mental illness | All ages | 0.9% | 1.0% | 481 |
| Heart failure | All ages | 0.9% | 1.1% | 475 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 412 |
| Learning disability | All ages | 0.8% | 0.6% | 408 |
| Dementia | All ages | 0.7% | 0.8% | 392 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 128 |
| Palliative care | All ages | 0.5% | 0.6% | 257 |
How many GP practices are there in Washington?
7, with 52,270 registered patients in September 2026.
Which GP practice in Washington do patients rate highest?
Rickleton Medical Centre: 94% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in Washington?
2,175 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Washington are face to face?
77% of appointments at the town's practices were face to face, against 63% across England.