Haiderian Medical Centre, Upminster: patient reviews and CQC rating
Haiderian Medical Centre is a GP practice in Upminster with 7,556 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in December 2018. It has 3.6 full-time-equivalent qualified GPs, or 2,099 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Haiderian Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 84%, above the England figure of 54%. Its result closest to England is the share who said they were treated with care and concern: 91%, against 86% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 2nd of the 3 practices in Upminster with 50 or more responses. 85% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (88%). 112 patients answered the survey (response rate 29%).
| Survey question | Haiderian Medical Centre | North East London | England |
|---|---|---|---|
| Overall experience good | 84% | 71% | 77% |
| Easy to contact by phone | 85% | 55% | 57% |
| Easy to contact via the website | 76% | 53% | 58% |
| Easy to contact via the NHS App | 84% | 50% | 54% |
| Reception team helpful | 94% | 79% | 85% |
| Last contact good | 81% | 67% | 73% |
| Wait for appointment about right | 75% | 62% | 69% |
| Listened to well | 96% | 83% | 87% |
| Treated with care and concern | 91% | 82% | 86% |
| Confidence and trust in the clinician | 99% | 91% | 93% |
| Needs met | 99% | 87% | 90% |
CQC's overall rating for Haiderian Medical Centre is Good, published in December 2018. One key question is rated differently: Responsive Outstanding. It held the same rating in the report before (September 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
7,556 patients were registered at Haiderian Medical Centre in September 2026, up 2.5% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 2,099 patients per GP, close to the England figure of 2,171 and North East London's 2,551. The practice also has 1.4 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 2.9 |
| August 2024 | 3.6 | 5.7 |
| August 2025 | 3.6 | 7.3 |
| August 2026 | 3.6 | 6.8 |
From June 2026 to August 2026 the practice recorded 2,890 appointments a month, or 382 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 32% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Haiderian Medical Centre | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 382 | 456 | 510 |
| Face to face | 49% | 58% | 63% |
| Same day as booked | 32% | 46% | 45% |
| More than 28 days after booking | 4% | 2% | 5% |
| Did not attend | 2% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (6.4% against 3.8%) and chronic kidney disease (7.3% against 4.6%). It has a lower share for serious mental illness (0.4% against 1.0%), dementia (0.4% against 0.8%) and a learning disability (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 6.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.1 years for women and 82.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.3% | 15.2% |
| Depression | 18+ yrs | 16.5% | 14.3% |
| Chronic kidney disease | 18+ yrs | 7.3% | 4.6% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Cancer | All ages | 6.4% | 3.8% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Heart failure | All ages | 1.1% | 1.1% |
| COPD | All ages | 1.0% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.4% | 1.0% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 85.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.7% | 74.9% |
Haiderian Medical Centre, 181 Corbets Tey Road, Upminster, RM14 2YN. Phone: 01708 225161.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Vm Patel | 1.8 km | 68% |
| Cranham Village Surgery | 1.8 km | 92% |
| St George's Health and Wellbeing Hub | 2.1 km | 87% |
| Suttons Avenue Surgery | 2.1 km | 84% |
| High Street Surgery | 2.1 km | 77% |
- Avon Road Surgery (79% overall experience good)
- Cranham Village Surgery (92% overall experience good)
- Hornchurch Healthcare (88% overall experience good)
- Maylands Health Care (71% overall experience good)
How do patients rate Haiderian Medical Centre?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Haiderian Medical Centre as good, against 77% across England. 85% found it easy to get through by phone.
How many patients are registered at Haiderian Medical Centre?
7,556 patients were registered in September 2026, up 2.5% on a year earlier.
What is Haiderian Medical Centre's CQC rating?
Good overall, published in December 2018.
How many GPs does Haiderian Medical Centre have?
3.6 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,099 patients per GP against 2,171 across England.
Are appointments at Haiderian Medical Centre face to face?
49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Haiderian Medical Centre's phone number?
01708 225161.