The Aldergate Medical Practice, Tamworth: patient reviews and CQC rating
The Aldergate Medical Practice is a GP practice in Tamworth with 14,122 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in August 2021. It has 6.0 full-time-equivalent qualified GPs, or 2,364 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Aldergate Medical Practice
Its result closest to England is the share who found it easy to contact the practice through its website: 57%, against 58% across England. Its weakest is the share who described their last contact with the practice as good: 55%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 5th of the 11 practices in Tamworth with 50 or more responses. 44% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (62%). 120 patients answered the survey (response rate 29%).
| Survey question | The Aldergate Medical Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 72% | 80% | 77% |
| Easy to contact by phone | 44% | 63% | 57% |
| Easy to contact via the website | 57% | 59% | 58% |
| Easy to contact via the NHS App | 46% | 61% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 55% | 76% | 73% |
| Wait for appointment about right | 58% | 75% | 69% |
| Listened to well | 76% | 87% | 87% |
| Treated with care and concern | 77% | 87% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 82% | 90% | 90% |
In the Friends and Family Test for July 2026, 92% of 249 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Aldergate Medical Practice is Good, published in August 2021. All 5 key questions are rated Good. It held the same rating in the report before (June 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,122 patients were registered at The Aldergate Medical Practice in September 2026, down 0.7% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 6.0 full-time-equivalent qualified GPs, there are 2,364 patients per GP, close to the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 4.5 nurses and 3.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.5 | 8.0 |
| August 2024 | 5.5 | 9.8 |
| August 2025 | 6.0 | 8.3 |
| August 2026 | 6.0 | 7.7 |
From June 2026 to August 2026 the practice recorded 6,223 appointments a month, or 441 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 46% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Aldergate Medical Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 441 | 479 | 510 |
| Face to face | 67% | 66% | 63% |
| Same day as booked | 46% | 48% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.8% against 0.6%), atrial fibrillation (3.0% against 2.2%) and cancer (4.6% against 3.8%). It has a lower share for osteoporosis (0.5% against 1.2%). The practice's patients live in areas with an average deprivation score of 19.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.6 years for women and 79.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.3% | 15.2% |
| Depression | 18+ yrs | 15.0% | 14.3% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Palliative care | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.3% | 74.9% |
The Aldergate Medical Practice, The Mount, Salters Lane, Tamworth, B79 8BH. Phone: 01827 219843. Website: www.aldergate.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Hollies Medical Practice | 0.3 km | 87% |
| Crown Medical Practice | 0.3 km | 70% |
| Laurel House Surgery | 0.3 km | 45% |
| The Peel Medical Practice | 0.5 km | 83% |
| Dr Olajide Ijaola | 0.8 km | 64% |
- Crown Medical Practice (70% overall experience good)
- Dr Kumudini Khare (61% overall experience good)
- Dr Olajide Ijaola (64% overall experience good)
- Heathview Medical Practice (58% overall experience good)
- Laurel House Surgery (45% overall experience good)
- The Hollies Medical Practice (87% overall experience good)
- The Peel Medical Practice (83% overall experience good)
- Tri-Links Medical Practice (81% overall experience good)
How do patients rate The Aldergate Medical Practice?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of The Aldergate Medical Practice as good, against 77% across England. 44% found it easy to get through by phone.
How many patients are registered at The Aldergate Medical Practice?
14,122 patients were registered in September 2026, down 0.7% on a year earlier.
What is The Aldergate Medical Practice's CQC rating?
Good overall, published in August 2021.
How many GPs does The Aldergate Medical Practice have?
6.0 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,364 patients per GP against 2,171 across England.
Are appointments at The Aldergate Medical Practice face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Aldergate Medical Practice's phone number?
01827 219843.