Tadworth Medical Centre, Tadworth: patient reviews and CQC rating
Tadworth Medical Centre is a GP practice in Tadworth with 9,573 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 6.0 full-time-equivalent qualified GPs, or 1,592 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Tadworth Medical Centre
Its best result against England is the share who described their last contact with the practice as good: 77%, against 73% across England. Its weakest is the share who found it easy to get through to the practice by phone: 44%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
44% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (71%). 86 patients answered the survey (response rate 25%).
| Survey question | Tadworth Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 79% | 78% | 77% |
| Easy to contact by phone | 44% | 55% | 57% |
| Easy to contact via the website | 61% | 59% | 58% |
| Easy to contact via the NHS App | 55% | 54% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 77% | 73% | 73% |
| Wait for appointment about right | 71% | 70% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 90% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 225 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Tadworth Medical Centre is Good, published in December 2016. All 5 key questions are rated Good. Its previous overall rating was Inadequate (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,573 patients were registered at Tadworth Medical Centre in September 2026, down 2.5% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 6.0 full-time-equivalent qualified GPs, there are 1,592 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 0.7 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.5 | 5.5 |
| August 2024 | 6.1 | 6.1 |
| August 2025 | 6.1 | 6.1 |
| August 2026 | 6.0 | 6.0 |
From June 2026 to August 2026 the practice recorded 4,400 appointments a month, or 460 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 34% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Tadworth Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 460 | 521 | 510 |
| Face to face | 62% | 58% | 63% |
| Same day as booked | 34% | 45% | 45% |
| More than 28 days after booking | 6% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.5% against 0.8%), osteoporosis (2.1% against 1.2%) and cancer (5.7% against 3.8%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 12.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.1 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.8% | 14.3% |
| High blood pressure | All ages | 16.3% | 15.2% |
| Diabetes | 17+ yrs | 7.5% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Cancer | All ages | 5.7% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| COPD | All ages | 2.0% | 1.9% |
| Dementia | All ages | 1.5% | 0.8% |
| Heart failure | All ages | 1.2% | 1.1% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.6% | 74.9% |
Tadworth Medical Centre, 1 Troy Close, Tadworth, KT20 5JE. Phone: 01737 303217.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Heathcote Medical Centre | 1.0 km | 78% |
| Tattenham Health Centre | 1.1 km | 92% |
| Nork Clinic | 3.3 km | 76% |
| The Integrated Care Partnership | 3.9 km | 82% |
| Ashley Centre Surgery | 4.0 km | 83% |
- Heathcote Medical Centre (78% overall experience good)
- Nork Clinic (76% overall experience good)
- Tattenham Health Centre (92% overall experience good)
- The Longcroft Clinic (84% overall experience good)
How do patients rate Tadworth Medical Centre?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Tadworth Medical Centre as good, against 77% across England. 44% found it easy to get through by phone.
How many patients are registered at Tadworth Medical Centre?
9,573 patients were registered in September 2026, down 2.5% on a year earlier.
What is Tadworth Medical Centre's CQC rating?
Good overall, published in December 2016.
How many GPs does Tadworth Medical Centre have?
6.0 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,592 patients per GP against 2,171 across England.
Are appointments at Tadworth Medical Centre face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Tadworth Medical Centre's phone number?
01737 303217.