Penkridge Medical Practice, Stafford: patient reviews and CQC rating
Penkridge Medical Practice is a GP practice in Stafford with 10,619 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in May 2017. It has 6.6 full-time-equivalent qualified GPs, or 1,617 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Penkridge Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 83%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 41%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 3rd of the 12 practices in Stafford with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (80%). 120 patients answered the survey (response rate 35%).
| Survey question | Penkridge Medical Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 82% | 80% | 77% |
| Easy to contact by phone | 49% | 63% | 57% |
| Easy to contact via the website | 41% | 59% | 58% |
| Easy to contact via the NHS App | 55% | 61% | 54% |
| Reception team helpful | 83% | 86% | 85% |
| Last contact good | 75% | 76% | 73% |
| Wait for appointment about right | 83% | 75% | 69% |
| Listened to well | 89% | 87% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 93% | 90% | 90% |
In the Friends and Family Test for July 2026, 90% of 449 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Penkridge Medical Practice is Good, published in May 2017. All 5 key questions are rated Good. It held the same rating in the report before (July 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,619 patients were registered at Penkridge Medical Practice in September 2026, down 0.5% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 6.6 full-time-equivalent qualified GPs, there are 1,617 patients per GP, fewer than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 3.0 nurses and 3.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.7 | 8.7 |
| August 2024 | 5.9 | 7.9 |
| August 2025 | 5.9 | 7.6 |
| August 2026 | 6.6 | 9.1 |
From June 2026 to August 2026 the practice recorded 5,022 appointments a month, or 473 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 37% took place on the day they were booked and 11% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Penkridge Medical Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 473 | 479 | 510 |
| Face to face | 76% | 66% | 63% |
| Same day as booked | 37% | 48% | 45% |
| More than 28 days after booking | 11% | 3% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.0% against 0.6%), palliative or supportive care needs (0.9% against 0.6%) and cancer (5.9% against 3.8%). It has a lower share for osteoporosis (0.5% against 1.2%). The practice's patients live in areas with an average deprivation score of 12.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.3 years for women and 81.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.9% | 15.2% |
| Depression | 18+ yrs | 12.0% | 14.3% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Cancer | All ages | 5.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| COPD | All ages | 2.7% | 1.9% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Heart failure | All ages | 1.2% | 1.1% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Palliative care | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.2% | 74.9% |
Penkridge Medical Practice, Pinfold Lane, Penkridge, Stafford, ST19 5AP. Phone: 01785 712300.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Chadsmoor Medical Practice | 6.7 km | 79% |
| Rising Brook Surgery | 6.8 km | 75% |
| Red Lion Surgery | 6.9 km | 85% |
| GP Suite - Dr Rasib and Partners | 6.9 km | 84% |
| Alderwood Medical Practice | 7.0 km | 79% |
- Brewood Surgery (76% overall experience good)
- Rising Brook Surgery (75% overall experience good)
How do patients rate Penkridge Medical Practice?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Penkridge Medical Practice as good, against 77% across England. 49% found it easy to get through by phone.
How many patients are registered at Penkridge Medical Practice?
10,619 patients were registered in September 2026, down 0.5% on a year earlier.
What is Penkridge Medical Practice's CQC rating?
Good overall, published in May 2017.
How many GPs does Penkridge Medical Practice have?
6.6 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,617 patients per GP against 2,171 across England.
Are appointments at Penkridge Medical Practice face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Penkridge Medical Practice's phone number?
01785 712300.