The Marshside Surgery, Southport: patient reviews and CQC rating
The Marshside Surgery is a GP practice in Southport with 3,333 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in July 2022. It has 1.4 full-time-equivalent qualified GPs, or 2,435 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Marshside Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 77%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 94%, against 93% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 3rd of the 12 practices in Southport with 50 or more responses. 70% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (90%). 121 patients answered the survey (response rate 37%).
| Survey question | The Marshside Surgery | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 92% | 78% | 77% |
| Easy to contact by phone | 70% | 57% | 57% |
| Easy to contact via the website | 69% | 55% | 58% |
| Easy to contact via the NHS App | 77% | 53% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 84% | 73% | 73% |
| Wait for appointment about right | 86% | 73% | 69% |
| Listened to well | 95% | 89% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
CQC's overall rating for The Marshside Surgery is Good, published in July 2022. All 5 key questions are rated Good. It held the same rating in the report before (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,333 patients were registered at The Marshside Surgery in September 2026, up 1.7% on a year earlier (England: down 1.1%).
33% of its patients are aged 65 or over, against 19% across England. With 1.4 full-time-equivalent qualified GPs, there are 2,435 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.9 nurses and 0.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 1.6 | 1.6 |
| August 2026 | 1.4 | 1.4 |
From June 2026 to August 2026 the practice recorded 2,079 appointments a month, or 624 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 44% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
68% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Marshside Surgery | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 624 | 492 | 510 |
| Face to face | 51% | 60% | 63% |
| Same day as booked | 44% | 48% | 45% |
| More than 28 days after booking | 6% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.7% against 1.2%), atrial fibrillation (4.2% against 2.2%) and coronary heart disease (5.4% against 3.0%). The practice's patients live in areas with an average deprivation score of 17.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.0 years for women and 79.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.1% | 15.2% |
| Depression | 18+ yrs | 18.3% | 14.3% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Cancer | All ages | 6.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Coronary heart disease | All ages | 5.4% | 3.0% |
| Atrial fibrillation | All ages | 4.2% | 2.2% |
| Stroke and TIA | All ages | 3.1% | 1.9% |
| Osteoporosis | 50+ yrs | 2.7% | 1.2% |
| COPD | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.8% | 1.1% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.7% | 74.9% |
The Marshside Surgery, 117 Fylde Road Industrial Estate, Fylde Road, Southport, PR9 9XP. Phone: 01704 505555. Website: www.marshsidesurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Corner Surgery - Dr Mulla | 0.0 km | 93% |
| Churchtown Medical Centre | 1.1 km | 78% |
| Norwood Surgery | 2.6 km | 78% |
| St Mark's Medical Centre | 3.5 km | 62% |
| Christiana Hartley Medical Practice | 3.7 km | 82% |
- Ainsdale Medical Centre (91% overall experience good)
- Ainsdale Village Surgery (86% overall experience good)
- Chapel Lane Surgery (83% overall experience good)
- Christiana Hartley Medical Practice (82% overall experience good)
- Churchtown Medical Centre (78% overall experience good)
- Cumberland House Surgery (80% overall experience good)
- Dr Halina Obuchowicz (78% overall experience good)
- Grange Surgery (97% overall experience good)
- Norwood Surgery (78% overall experience good)
- Southport and Formby Health Limited (78% overall experience good)
- St Mark's Medical Centre (62% overall experience good)
- The Corner Surgery - Dr Mulla (93% overall experience good)
- The Village Surgery - Formby (87% overall experience good)
How do patients rate The Marshside Surgery?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of The Marshside Surgery as good, above the England figure of 77%. 70% found it easy to get through by phone.
How many patients are registered at The Marshside Surgery?
3,333 patients were registered in September 2026, up 1.7% on a year earlier.
What is The Marshside Surgery's CQC rating?
Good overall, published in July 2022.
How many GPs does The Marshside Surgery have?
1.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,435 patients per GP against 2,171 across England.
Are appointments at The Marshside Surgery face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Marshside Surgery's phone number?
01704 505555.