Grange Surgery, Southport: patient reviews and CQC rating
Grange Surgery is a GP practice in Southport with 9,168 registered patients (September 2026). In the 2026 GP Patient Survey, 97% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 3.9 full-time-equivalent qualified GPs, or 2,379 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Grange Surgery
Its best result against England is the share who described their overall experience of the practice as good: 97%, above the England figure of 77%. Its weakest is the share who found it easy to contact the practice through its website: 56%, against 58% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 1st of the 12 practices in Southport with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (92%). 116 patients answered the survey (response rate 36%).
| Survey question | Grange Surgery | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 97% | 78% | 77% |
| Easy to contact by phone | 75% | 57% | 57% |
| Easy to contact via the website | 56% | 55% | 58% |
| Easy to contact via the NHS App | 73% | 53% | 54% |
| Reception team helpful | 97% | 86% | 85% |
| Last contact good | 89% | 73% | 73% |
| Wait for appointment about right | 86% | 73% | 69% |
| Listened to well | 97% | 89% | 87% |
| Treated with care and concern | 97% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 100% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 149 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Grange Surgery is Good, published in January 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,168 patients were registered at Grange Surgery in September 2026, down 2.3% on a year earlier (England: down 1.1%).
38% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 2,379 patients per GP, close to the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 2.0 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 6.4 |
| August 2024 | 5.3 | 7.3 |
| August 2025 | 5.3 | 7.3 |
| August 2026 | 3.9 | 5.8 |
From June 2026 to August 2026 the practice recorded 4,604 appointments a month, or 502 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 34% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Grange Surgery | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 502 | 492 | 510 |
| Face to face | 67% | 60% | 63% |
| Same day as booked | 34% | 48% | 45% |
| More than 28 days after booking | 10% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.8% against 0.8%), atrial fibrillation (5.1% against 2.2%) and cancer (7.2% against 3.8%). It has a lower share for depression (10.9% against 14.3%). The practice's patients live in areas with an average deprivation score of 15.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.5 years for women and 79.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 25.7% | 15.2% |
| Depression | 18+ yrs | 10.9% | 14.3% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Cancer | All ages | 7.2% | 3.8% |
| Coronary heart disease | All ages | 5.4% | 3.0% |
| Atrial fibrillation | All ages | 5.1% | 2.2% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Stroke and TIA | All ages | 3.4% | 1.9% |
| COPD | All ages | 2.5% | 1.9% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Dementia | All ages | 1.8% | 0.8% |
| Heart failure | All ages | 1.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Palliative care | All ages | 1.0% | 0.6% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.3% | 74.9% |
98% of the practice's patients live in the PR8 postcode district. 99% live in Sefton, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| PR8 | 9,058 | 98% |
Grange Surgery, The Grange Surgery, 41 York Road, Birkdale, Southport, PR8 2AD. Phone: 01704 560506.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Southport and Formby Health Limited | 0.9 km | 78% |
| Cumberland House Surgery | 1.5 km | 80% |
| St Mark's Medical Centre | 1.6 km | 62% |
| Christiana Hartley Medical Practice | 2.0 km | 82% |
| Dr Halina Obuchowicz | 2.0 km | 78% |
- Ainsdale Medical Centre (91% overall experience good)
- Ainsdale Village Surgery (86% overall experience good)
- Chapel Lane Surgery (83% overall experience good)
- Christiana Hartley Medical Practice (82% overall experience good)
- Churchtown Medical Centre (78% overall experience good)
- Cumberland House Surgery (80% overall experience good)
- Dr Halina Obuchowicz (78% overall experience good)
- Norwood Surgery (78% overall experience good)
- Southport and Formby Health Limited (78% overall experience good)
- St Mark's Medical Centre (62% overall experience good)
- The Corner Surgery - Dr Mulla (93% overall experience good)
- The Marshside Surgery (92% overall experience good)
- The Village Surgery - Formby (87% overall experience good)
How do patients rate Grange Surgery?
In the 2026 GP Patient Survey, 97% of patients described their overall experience of Grange Surgery as good, above the England figure of 77%. 75% found it easy to get through by phone.
How many patients are registered at Grange Surgery?
9,168 patients were registered in September 2026, down 2.3% on a year earlier.
What is Grange Surgery's CQC rating?
Good overall, published in January 2017.
How many GPs does Grange Surgery have?
3.9 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,379 patients per GP against 2,171 across England.
Are appointments at Grange Surgery face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Grange Surgery's phone number?
01704 560506.