Southport and Formby Health Limited, Southport: patient reviews and CQC rating
Southport and Formby Health Limited is a GP practice in Southport with 5,927 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2022. It has 1.8 full-time-equivalent qualified GPs, or 3,349 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Southport and Formby Health Limited
Its best result against England is the share who said the wait for their last appointment was about right: 89%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice using the NHS App: 47%, against 54% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 8th of the 12 practices in Southport with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 12 points lower than in 2025 (90%). 98 patients answered the survey (response rate 25%).
| Survey question | Southport and Formby Health Limited | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 78% | 78% | 77% |
| Easy to contact by phone | 55% | 57% | 57% |
| Easy to contact via the website | 54% | 55% | 58% |
| Easy to contact via the NHS App | 47% | 53% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 89% | 73% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
CQC's overall rating for Southport and Formby Health Limited is Good, published in August 2022. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,927 patients were registered at Southport and Formby Health Limited in September 2026, down 0.8% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 1.8 full-time-equivalent qualified GPs, there are 3,349 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.5 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 2.4 |
| August 2024 | 1.7 | 1.7 |
| August 2025 | 1.7 | 1.7 |
| August 2026 | 1.8 | 1.8 |
From June 2026 to August 2026 the practice recorded 3,371 appointments a month, or 569 per 1,000 registered patients (England: 510). 38% were face to face (England: 63%). 43% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Southport and Formby Health Limited | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 569 | 492 | 510 |
| Face to face | 38% | 60% | 63% |
| Same day as booked | 43% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
None of the 19 condition registers below is both significantly and more than a fifth above or below the England rate. The practice's patients live in areas with an average deprivation score of 17.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.2 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.4% | 15.2% |
| Depression | 18+ yrs | 14.3% | 14.3% |
| Diabetes | 17+ yrs | 6.7% | 7.9% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Heart failure | All ages | 1.0% | 1.1% |
| Palliative care | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.2% | 74.9% |
Southport and Formby Health Limited, 107 Liverpool Road, Southport, PR8 4DB. Phone: 01704 395755. Website: www.southportandformbyhealth.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Grange Surgery | 0.9 km | 97% |
| Cumberland House Surgery | 1.8 km | 80% |
| Dr Halina Obuchowicz | 1.9 km | 78% |
| Christiana Hartley Medical Practice | 2.2 km | 82% |
| St Mark's Medical Centre | 2.2 km | 62% |
- Ainsdale Medical Centre (91% overall experience good)
- Ainsdale Village Surgery (86% overall experience good)
- Chapel Lane Surgery (83% overall experience good)
- Christiana Hartley Medical Practice (82% overall experience good)
- Churchtown Medical Centre (78% overall experience good)
- Cumberland House Surgery (80% overall experience good)
- Dr Halina Obuchowicz (78% overall experience good)
- Grange Surgery (97% overall experience good)
- Norwood Surgery (78% overall experience good)
- St Mark's Medical Centre (62% overall experience good)
- The Corner Surgery - Dr Mulla (93% overall experience good)
- The Marshside Surgery (92% overall experience good)
- The Village Surgery - Formby (87% overall experience good)
How do patients rate Southport and Formby Health Limited?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Southport and Formby Health Limited as good, against 77% across England. 55% found it easy to get through by phone.
How many patients are registered at Southport and Formby Health Limited?
5,927 patients were registered in September 2026, down 0.8% on a year earlier.
What is Southport and Formby Health Limited's CQC rating?
Good overall, published in August 2022.
How many GPs does Southport and Formby Health Limited have?
1.8 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 3,349 patients per GP against 2,171 across England.
Are appointments at Southport and Formby Health Limited face to face?
38% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Southport and Formby Health Limited's phone number?
01704 395755.