Penistone Group PMS Practice, Sheffield: patient reviews and CQC rating

Penistone Group PMS Practice is a GP practice in Sheffield with 16,336 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in December 2017. It has 9.9 full-time-equivalent qualified GPs, or 1,652 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Penistone Group PMS Practice

Its best result against England is the share who said the healthcare professional was good at listening to them: 98%, above the England figure of 87%. Its weakest is the share who found it easy to get through to the practice by phone: 40%, below the England figure of 57%. Of the 11 results in the table, 4 are above England and 1 below by more than the survey's margin of error, and 6 within it.

On overall experience it is 28th of the 81 practices in Sheffield with 50 or more responses. 40% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (72%). 98 patients answered the survey (response rate 33%).

Survey questionPenistone Group PMS PracticeSouth YorkshireEngland
Overall experience good83%77%77%
Easy to contact by phone40%54%57%
Easy to contact via the website66%55%58%
Easy to contact via the NHS App65%56%54%
Reception team helpful82%85%85%
Last contact good70%72%73%
Wait for appointment about right70%70%69%
Listened to well98%87%87%
Treated with care and concern94%86%86%
Confidence and trust in the clinician100%93%93%
Needs met98%91%90%

In the Friends and Family Test for July 2026, 95% of 373 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Penistone Group PMS Practice is Good, published in December 2017. All 5 key questions are rated Good. It held the same rating in the report before (May 2015).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

16,336 patients were registered at Penistone Group PMS Practice in September 2026, almost the same as a year earlier.

25% of its patients are aged 65 or over, against 19% across England. With 9.9 full-time-equivalent qualified GPs, there are 1,652 patients per GP, fewer than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 4.5 nurses and 11.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20239.313.2
August 20248.611.3
August 20259.711.6
August 20269.913.1

From June 2026 to August 2026 the practice recorded 9,066 appointments a month, or 555 per 1,000 registered patients (England: 510). 45% were face to face (England: 63%). 54% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).

61% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.

MeasurePenistone Group PMS PracticeSouth YorkshireEngland
Appointments per 1,000 patients a month555560510
Face to face45%65%63%
Same day as booked54%45%45%
More than 28 days after booking3%8%5%
Did not attend3%4%4%

Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.3% against 0.6%), stroke or TIA (2.9% against 1.9%) and atrial fibrillation (3.4% against 2.2%). It has a lower share for osteoporosis (0.3% against 1.2%), a learning disability (0.3% against 0.6%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 11.5 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 84.2 years for women and 80.8 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages21.6%15.2%
Depression18+ yrs15.1%14.3%
Asthma6+ yrs8.0%6.6%
Diabetes17+ yrs7.6%7.9%
CancerAll ages5.1%3.8%
Chronic kidney disease18+ yrs5.0%4.6%
Coronary heart diseaseAll ages4.1%3.0%
Atrial fibrillationAll ages3.4%2.2%
Stroke and TIAAll ages2.9%1.9%
COPDAll ages2.1%1.9%
Heart failureAll ages1.6%1.1%
Palliative careAll ages1.3%0.6%
Epilepsy18+ yrs0.9%0.8%
Rheumatoid arthritis16+ yrs0.9%0.8%
DementiaAll ages0.7%0.8%
Serious mental illnessAll ages0.7%1.0%
Peripheral arterial diseaseAll ages0.6%0.6%
Learning disabilityAll ages0.3%0.6%
Osteoporosis50+ yrs0.3%1.2%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2580.3%72.9%
Breast cancer screening (women aged 53 to 70)2024/2575.8%72.2%
Cervical screening (women aged 25 to 49)2023/2483.1%67.5%
Cervical screening (women aged 50 to 64)2023/2484.0%74.9%

68% of the practice's patients live in the S36 postcode district, followed by S75 (16%), S35 (14%) and HD8 (1%). 98% live in Barnsley, the council area the practice is in.

Postcode districtRegistered patientsShare
S3611,13368%
S752,61916%
S352,23514%
HD81731%

Penistone Group PMS Practice, The Surgery, 19 High Street, Penistone, Sheffield, S36 6BR. Phone: 01226 762424. Website: www.penistonegrouppractice.co.uk.

Nearby practiceDistanceOverall experience good
Kingswell Surgery0.3 km90%
Valley Medical Centre5.1 km85%
Deepcar Medical Centre5.9 km84%
Dr's H.C. Ash, K.A. Harris & J.E. Hirst7.2 km93%
Skelmanthorpe Family Doctors7.7 km88%

How do patients rate Penistone Group PMS Practice?

In the 2026 GP Patient Survey, 83% of patients described their overall experience of Penistone Group PMS Practice as good, against 77% across England. 40% found it easy to get through by phone.

How many patients are registered at Penistone Group PMS Practice?

16,336 patients were registered in September 2026, down 0.4% on a year earlier.

What is Penistone Group PMS Practice's CQC rating?

Good overall, published in December 2017.

How many GPs does Penistone Group PMS Practice have?

9.9 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 1,652 patients per GP against 2,171 across England.

Are appointments at Penistone Group PMS Practice face to face?

45% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Penistone Group PMS Practice's phone number?

01226 762424.

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<a href="https://localgps.co.uk/sheffield/penistone-group-pms-practice">https://localgps.co.uk/sheffield/penistone-group-pms-practice</a>