Hollygreen Practice, Rotherham: patient reviews and CQC rating
Hollygreen Practice is a GP practice in Rotherham with 11,488 registered patients (September 2026). In the 2026 GP Patient Survey, 54% of its patients described their overall experience as good, below the England figure of 77% (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in December 2018. It has 6.0 full-time-equivalent qualified GPs, or 1,919 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hollygreen Practice
Its result closest to England is the share who said they were treated with care and concern: 84%, against 86% across England. Its weakest is the share who found it easy to contact the practice through its website: 26%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 28th of the 28 practices in Rotherham with 50 or more responses. 47% found it easy to get through by phone (England: 57%). The overall experience result is 12 points lower than in 2025 (66%). 98 patients answered the survey (response rate 25%).
| Survey question | Hollygreen Practice | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 54% | 77% | 77% |
| Easy to contact by phone | 47% | 54% | 57% |
| Easy to contact via the website | 26% | 55% | 58% |
| Easy to contact via the NHS App | 32% | 56% | 54% |
| Reception team helpful | 73% | 85% | 85% |
| Last contact good | 47% | 72% | 73% |
| Wait for appointment about right | 54% | 70% | 69% |
| Listened to well | 82% | 87% | 87% |
| Treated with care and concern | 84% | 86% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
CQC's overall rating for Hollygreen Practice is Good, published in December 2018. All 5 key questions are rated Good. It held the same rating in the report before (February 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,488 patients were registered at Hollygreen Practice in September 2026, up 0.9% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 6.0 full-time-equivalent qualified GPs, there are 1,919 patients per GP, fewer than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 4.0 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.5 | 5.5 |
| August 2024 | 6.0 | 7.1 |
| August 2025 | 6.0 | 6.0 |
| August 2026 | 6.0 | 6.8 |
From June 2026 to August 2026 the practice recorded 6,295 appointments a month, or 548 per 1,000 registered patients (England: 510). 92% were face to face (England: 63%). 20% took place on the day they were booked and 11% more than 28 days after booking (England: 45% and 5%).
28% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Hollygreen Practice | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 548 | 560 | 510 |
| Face to face | 92% | 65% | 63% |
| Same day as booked | 20% | 45% | 45% |
| More than 28 days after booking | 11% | 8% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.6% against 1.9%), peripheral arterial disease (1.3% against 0.6%) and palliative or supportive care needs (1.0% against 0.6%). It has a lower share for osteoporosis (0.1% against 1.2%), chronic kidney disease (2.8% against 4.6%) and depression (10.3% against 14.3%). The practice's patients live in areas with an average deprivation score of 41.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.4 years for women and 76.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.8% | 15.2% |
| Diabetes | 17+ yrs | 10.4% | 7.9% |
| Depression | 18+ yrs | 10.3% | 14.3% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| COPD | All ages | 4.6% | 1.9% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| Cancer | All ages | 3.6% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Peripheral arterial disease | All ages | 1.3% | 0.6% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Dementia | All ages | 1.1% | 0.8% |
| Palliative care | All ages | 1.0% | 0.6% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Learning disability | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.9% | 74.9% |
Hollygreen Practice, The Goldthorpe Centre, Goldthorpe, Rotherham, S63 9EH. Phone: 01709 886490.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Goldthorpe Medical Centre | 0.0 km | 66% |
| Lakeside Surgery | 0.0 km | 75% |
| Dearne Valley Group Practice | 2.2 km | 65% |
| Dr Polkinghorn and Partners | 3.7 km | 79% |
| Garland House Surgery | 4.1 km | 78% |
- Ashville Medical Practice PMS Practice (91% overall experience good)
- BHF Brierley Medical Centre (81% overall experience good)
- BHF Highgate Surgery (83% overall experience good)
- BHF Lundwood Practice (84% overall experience good)
- Burleigh Medical Centre (68% overall experience good)
- Chapelfield Medical Centre (78% overall experience good)
- Dearne Valley Group Practice (65% overall experience good)
- Dr A Munzar (89% overall experience good)
- Dr Gerald Eko (85% overall experience good)
- Drs Smith and Taylor (73% overall experience good)
- Garland House Surgery (78% overall experience good)
- Goldthorpe Medical Centre (66% overall experience good)
- Grimethorpe Surgery (67% overall experience good)
- High Street Practice (80% overall experience good)
- Hill Brow Surgery PMS Practice (79% overall experience good)
- Hoyland First PMS Practice (91% overall experience good)
- Hoyland Medical Practice (78% overall experience good)
- Huddersfield Road Partnership (73% overall experience good)
- KH Medical (68% overall experience good)
- KH Medical (90% overall experience good)
- Kingswell Surgery (90% overall experience good)
- Lakeside Surgery (75% overall experience good)
- Penistone Group PMS Practice (83% overall experience good)
- Royston Group Practice (65% overall experience good)
- St George's Medical Centre PMS Practice (81% overall experience good)
- The Dove Valley Practice (75% overall experience good)
- The Grove Medical Practice (79% overall experience good)
- The Rose Tree PMS Practice (73% overall experience good)
- Wombwell Medical Centre Practice (75% overall experience good)
- Woodland Drive Medical Centre (86% overall experience good)
How do patients rate Hollygreen Practice?
In the 2026 GP Patient Survey, 54% of patients described their overall experience of Hollygreen Practice as good, below the England figure of 77%. 47% found it easy to get through by phone.
How many patients are registered at Hollygreen Practice?
11,488 patients were registered in September 2026, up 0.9% on a year earlier.
What is Hollygreen Practice's CQC rating?
Good overall, published in December 2018.
How many GPs does Hollygreen Practice have?
6.0 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,919 patients per GP against 2,171 across England.
Are appointments at Hollygreen Practice face to face?
92% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hollygreen Practice's phone number?
01709 886490.