Hill Brow Surgery PMS Practice, Barnsley: patient reviews and CQC rating
Hill Brow Surgery PMS Practice is a GP practice in Barnsley with 16,527 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in July 2019. It has 11.9 full-time-equivalent qualified GPs, or 1,385 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hill Brow Surgery PMS Practice
Its best result against England is the share who found it easy to contact the practice through its website: 64%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 22%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 13th of the 25 practices in Barnsley with 50 or more responses. 22% found it easy to get through by phone (England: 57%). The overall experience result is 17 points higher than in 2025 (62%). 102 patients answered the survey (response rate 30%).
| Survey question | Hill Brow Surgery PMS Practice | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 79% | 77% | 77% |
| Easy to contact by phone | 22% | 54% | 57% |
| Easy to contact via the website | 64% | 55% | 58% |
| Easy to contact via the NHS App | 52% | 56% | 54% |
| Reception team helpful | 82% | 85% | 85% |
| Last contact good | 59% | 72% | 73% |
| Wait for appointment about right | 56% | 70% | 69% |
| Listened to well | 84% | 87% | 87% |
| Treated with care and concern | 88% | 86% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 954 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Hill Brow Surgery PMS Practice is Good, published in July 2019. All 5 key questions are rated Good. It held the same rating in the report before (March 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
16,527 patients were registered at Hill Brow Surgery PMS Practice in September 2026, down 1.6% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 11.9 full-time-equivalent qualified GPs, there are 1,385 patients per GP, fewer than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 5.7 nurses and 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 11.1 | 16.4 |
| August 2024 | 11.7 | 17.4 |
| August 2025 | 11.9 | 14.6 |
| August 2026 | 11.9 | 15.5 |
From June 2026 to August 2026 the practice recorded 14,025 appointments a month, or 849 per 1,000 registered patients (England: 510). 42% were face to face (England: 63%). 59% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Hill Brow Surgery PMS Practice | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 849 | 560 | 510 |
| Face to face | 42% | 65% | 63% |
| Same day as booked | 59% | 45% | 45% |
| More than 28 days after booking | 12% | 8% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.5% against 0.6%), COPD (3.7% against 1.9%) and stroke or TIA (3.1% against 1.9%). It has a lower share for osteoporosis (0.6% against 1.2%). The practice's patients live in areas with an average deprivation score of 23.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.8 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.5% | 15.2% |
| Depression | 18+ yrs | 15.8% | 14.3% |
| Diabetes | 17+ yrs | 9.5% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Coronary heart disease | All ages | 4.7% | 3.0% |
| Cancer | All ages | 4.3% | 3.8% |
| COPD | All ages | 3.7% | 1.9% |
| Stroke and TIA | All ages | 3.1% | 1.9% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Heart failure | All ages | 1.5% | 1.1% |
| Peripheral arterial disease | All ages | 1.5% | 0.6% |
| Dementia | All ages | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Palliative care | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.0% | 74.9% |
Hill Brow Surgery PMS Practice, Hill Brow Surgery, Long Croft, Mapplewell, Barnsley, S75 6FH. Phone: 01226 383131. Website: www.hillbrowbarnsley.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Gerald Eko | 1.4 km | 85% |
| St George's Medical Centre PMS Practice | 1.9 km | 81% |
| High Street Practice | 3.6 km | 80% |
| Huddersfield Road Partnership | 3.6 km | 73% |
| Drs Smith and Taylor | 3.6 km | 73% |
- Ashville Medical Practice PMS Practice (91% overall experience good)
- BHF Brierley Medical Centre (81% overall experience good)
- BHF Highgate Surgery (83% overall experience good)
- BHF Lundwood Practice (84% overall experience good)
- Burleigh Medical Centre (68% overall experience good)
- Chapelfield Medical Centre (78% overall experience good)
- Dearne Valley Group Practice (65% overall experience good)
- Dr A Munzar (89% overall experience good)
- Dr Gerald Eko (85% overall experience good)
- Drs Smith and Taylor (73% overall experience good)
- Garland House Surgery (78% overall experience good)
- Goldthorpe Medical Centre (66% overall experience good)
- Grimethorpe Surgery (67% overall experience good)
- High Street Practice (80% overall experience good)
- Hollygreen Practice (54% overall experience good)
- Hoyland First PMS Practice (91% overall experience good)
- Hoyland Medical Practice (78% overall experience good)
- Huddersfield Road Partnership (73% overall experience good)
- KH Medical (68% overall experience good)
- KH Medical (90% overall experience good)
- Kingswell Surgery (90% overall experience good)
- Lakeside Surgery (75% overall experience good)
- Penistone Group PMS Practice (83% overall experience good)
- Royston Group Practice (65% overall experience good)
- St George's Medical Centre PMS Practice (81% overall experience good)
- The Dove Valley Practice (75% overall experience good)
- The Grove Medical Practice (79% overall experience good)
- The Rose Tree PMS Practice (73% overall experience good)
- Wombwell Medical Centre Practice (75% overall experience good)
- Woodland Drive Medical Centre (86% overall experience good)
How do patients rate Hill Brow Surgery PMS Practice?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Hill Brow Surgery PMS Practice as good, against 77% across England. 22% found it easy to get through by phone.
How many patients are registered at Hill Brow Surgery PMS Practice?
16,527 patients were registered in September 2026, down 1.6% on a year earlier.
What is Hill Brow Surgery PMS Practice's CQC rating?
Good overall, published in July 2019.
How many GPs does Hill Brow Surgery PMS Practice have?
11.9 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 1,385 patients per GP against 2,171 across England.
Are appointments at Hill Brow Surgery PMS Practice face to face?
42% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hill Brow Surgery PMS Practice's phone number?
01226 383131.