Garland House Surgery, Barnsley: patient reviews and CQC rating

Garland House Surgery is a GP practice in Barnsley with 10,594 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 4.4 full-time-equivalent qualified GPs, or 2,423 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Garland House Surgery

Its best result against England is the share who said they were treated with care and concern: 91%, against 86% across England. Its weakest is the share who described their last contact with the practice as good: 67%, against 73% across England. With 94 responses, none of its 11 results differs from England by more than the survey's margin of error.

On overall experience it is 16th of the 25 practices in Barnsley with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (68%). 94 patients answered the survey (response rate 26%).

Survey questionGarland House SurgerySouth YorkshireEngland
Overall experience good78%77%77%
Easy to contact by phone53%54%57%
Easy to contact via the website62%55%58%
Easy to contact via the NHS App59%56%54%
Reception team helpful82%85%85%
Last contact good67%72%73%
Wait for appointment about right68%70%69%
Listened to well91%87%87%
Treated with care and concern91%86%86%
Confidence and trust in the clinician93%93%93%
Needs met94%91%90%

CQC's overall rating for Garland House Surgery is Good, published in April 2016. One key question is rated differently: Responsive Outstanding.

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveOutstanding
EffectiveGood

10,594 patients were registered at Garland House Surgery in September 2026, down 3.2% on a year earlier (England: down 1.1%).

24% of its patients are aged 65 or over, against 19% across England. With 4.4 full-time-equivalent qualified GPs, there are 2,423 patients per GP, more than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 1.3 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20234.47.4
August 20244.47.6
August 20254.47.4
August 20264.46.9

From June 2026 to August 2026 the practice recorded 3,945 appointments a month, or 372 per 1,000 registered patients (England: 510). 91% were face to face (England: 63%). 19% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).

49% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.

MeasureGarland House SurgerySouth YorkshireEngland
Appointments per 1,000 patients a month372560510
Face to face91%65%63%
Same day as booked19%45%45%
More than 28 days after booking2%8%5%
Did not attend3%4%4%

Compared with England, the practice has a higher share of patients on its registers for COPD (4.3% against 1.9%), stroke or TIA (3.4% against 1.9%) and peripheral arterial disease (0.9% against 0.6%). It has a lower share for osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 31.9 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 80.3 years for women and 76.1 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages17.5%15.2%
Depression18+ yrs12.5%14.3%
Diabetes17+ yrs9.4%7.9%
Asthma6+ yrs8.9%6.6%
Chronic kidney disease18+ yrs5.2%4.6%
CancerAll ages4.8%3.8%
Coronary heart diseaseAll ages4.7%3.0%
COPDAll ages4.3%1.9%
Stroke and TIAAll ages3.4%1.9%
Atrial fibrillationAll ages2.8%2.2%
Epilepsy18+ yrs1.3%0.8%
Heart failureAll ages1.1%1.1%
Serious mental illnessAll ages1.0%1.0%
Rheumatoid arthritis16+ yrs0.9%0.8%
Peripheral arterial diseaseAll ages0.9%0.6%
Learning disabilityAll ages0.9%0.6%
DementiaAll ages0.9%0.8%
Palliative careAll ages0.4%0.6%
Osteoporosis50+ yrs0.2%1.2%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2577.2%72.9%
Breast cancer screening (women aged 53 to 70)2024/2573.5%72.2%
Cervical screening (women aged 25 to 49)2023/2479.5%67.5%
Cervical screening (women aged 50 to 64)2023/2480.4%74.9%

63% of the practice's patients live in the S73 postcode district, followed by S63 (30%), S72 (4%) and S71 (2%). 68% live in Barnsley, the council area the practice is in.

Postcode districtRegistered patientsShare
S736,78563%
S633,18830%
S723774%
S711762%
S641451%

Garland House Surgery, Garland House, 1 Church Street,, Darfield, Barnsley, S73 9JX. Phone: 01226 759622. Website: www.garlandhousesurgery.co.uk.

Nearby practiceDistanceOverall experience good
Chapelfield Medical Centre2.1 km78%
Wombwell Medical Centre Practice2.3 km75%
Dr Polkinghorn and Partners3.8 km79%
Goldthorpe Medical Centre4.1 km66%
Hollygreen Practice4.1 km54%

How do patients rate Garland House Surgery?

In the 2026 GP Patient Survey, 78% of patients described their overall experience of Garland House Surgery as good, against 77% across England. 53% found it easy to get through by phone.

How many patients are registered at Garland House Surgery?

10,594 patients were registered in September 2026, down 3.2% on a year earlier.

What is Garland House Surgery's CQC rating?

Good overall, published in April 2016.

How many GPs does Garland House Surgery have?

4.4 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,423 patients per GP against 2,171 across England.

Are appointments at Garland House Surgery face to face?

91% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Garland House Surgery's phone number?

01226 759622.

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<a href="https://localgps.co.uk/barnsley/garland-house-surgery">https://localgps.co.uk/barnsley/garland-house-surgery</a>