Drs Smith and Taylor, Barnsley: patient reviews and CQC rating
Drs Smith and Taylor is a GP practice in Barnsley with 10,772 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in January 2020. It has 2.4 full-time-equivalent qualified GPs, or 4,488 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Drs Smith and Taylor
Its best result against England is the share who found the reception and administrative team helpful: 86%, against 85% across England. Its weakest is the share who said the wait for their last appointment was about right: 48%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 21st of the 25 practices in Barnsley with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (69%). 100 patients answered the survey (response rate 31%).
| Survey question | Drs Smith and Taylor | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 73% | 77% | 77% |
| Easy to contact by phone | 51% | 54% | 57% |
| Easy to contact via the website | 47% | 55% | 58% |
| Easy to contact via the NHS App | 47% | 56% | 54% |
| Reception team helpful | 86% | 85% | 85% |
| Last contact good | 73% | 72% | 73% |
| Wait for appointment about right | 48% | 70% | 69% |
| Listened to well | 85% | 87% | 87% |
| Treated with care and concern | 83% | 86% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 83% | 91% | 90% |
CQC's overall rating for Drs Smith and Taylor is Good, published in January 2020. All 5 key questions are rated Good. It held the same rating in the report before (March 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,772 patients were registered at Drs Smith and Taylor in September 2026, down 5.1% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 4,488 patients per GP, more than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 2.4 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 4.3 |
| August 2024 | 2.4 | 5.4 |
| August 2025 | 2.4 | 4.1 |
| August 2026 | 2.4 | 4.1 |
From June 2026 to August 2026 the practice recorded 5,557 appointments a month, or 516 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 49% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
28% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Drs Smith and Taylor | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 516 | 560 | 510 |
| Face to face | 89% | 65% | 63% |
| Same day as booked | 49% | 45% | 45% |
| More than 28 days after booking | 8% | 8% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.2% against 1.2%) and chronic kidney disease (2.0% against 4.6%). The practice's patients live in areas with an average deprivation score of 24.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.8 years for women and 76.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.1% | 15.2% |
| Depression | 18+ yrs | 14.0% | 14.3% |
| Diabetes | 17+ yrs | 6.6% | 7.9% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| COPD | All ages | 2.1% | 1.9% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.1% | 74.9% |
Drs Smith and Taylor, Victoria Medical Centre, 7 Victoria Crescent West, Barnsley, S75 2AE. Phone: 01226 282758. Website: www.victoriamedicalcentre.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Huddersfield Road Partnership | 0.4 km | 73% |
| The Grove Medical Practice | 1.1 km | 79% |
| Burleigh Medical Centre | 1.2 km | 68% |
| Woodland Drive Medical Centre | 1.4 km | 86% |
| KH Medical | 1.6 km | 90% |
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How do patients rate Drs Smith and Taylor?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Drs Smith and Taylor as good, against 77% across England. 51% found it easy to get through by phone.
How many patients are registered at Drs Smith and Taylor?
10,772 patients were registered in September 2026, down 5.1% on a year earlier.
What is Drs Smith and Taylor's CQC rating?
Good overall, published in January 2020.
How many GPs does Drs Smith and Taylor have?
2.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 4,488 patients per GP against 2,171 across England.
Are appointments at Drs Smith and Taylor face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Drs Smith and Taylor's phone number?
01226 282758.