Lakeside Surgery, Rotherham: patient reviews and CQC rating
Lakeside Surgery is a GP practice in Rotherham with 2,705 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in December 2021. It has 1.0 full-time-equivalent qualified GPs, or 2,720 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lakeside Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 77%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 45%, against 58% across England. Of the 11 results in the table, 2 are above England and 2 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 20th of the 28 practices in Rotherham with 50 or more responses. 77% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (76%). 97 patients answered the survey (response rate 18%).
| Survey question | Lakeside Surgery | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 75% | 77% | 77% |
| Easy to contact by phone | 77% | 54% | 57% |
| Easy to contact via the website | 45% | 55% | 58% |
| Easy to contact via the NHS App | 63% | 56% | 54% |
| Reception team helpful | 89% | 85% | 85% |
| Last contact good | 83% | 72% | 73% |
| Wait for appointment about right | 76% | 70% | 69% |
| Listened to well | 76% | 87% | 87% |
| Treated with care and concern | 76% | 86% | 86% |
| Confidence and trust in the clinician | 87% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
CQC's overall rating for Lakeside Surgery is Good, published in December 2021. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,705 patients were registered at Lakeside Surgery in September 2026, up 7.0% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 1.0 full-time-equivalent qualified GPs, there are 2,720 patients per GP, more than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 1.0 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.0 | 1.0 |
| August 2026 | 1.0 | 1.0 |
From June 2026 to August 2026 the practice recorded 1,746 appointments a month, or 645 per 1,000 registered patients (England: 510). 90% were face to face (England: 63%). 31% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
33% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Lakeside Surgery | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 645 | 560 | 510 |
| Face to face | 90% | 65% | 63% |
| Same day as booked | 31% | 45% | 45% |
| More than 28 days after booking | 6% | 8% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.1% against 1.9%) and asthma (8.3% against 6.6%). It has a lower share for chronic kidney disease (1.8% against 4.6%), cancer (1.7% against 3.8%) and atrial fibrillation (1.3% against 2.2%). The practice's patients live in areas with an average deprivation score of 39.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.9 years for women and 77.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.6% | 15.2% |
| Depression | 18+ yrs | 11.7% | 14.3% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| COPD | All ages | 3.1% | 1.9% |
| Chronic kidney disease | 18+ yrs | 1.8% | 4.6% |
| Cancer | All ages | 1.7% | 3.8% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Heart failure | All ages | 0.5% | 1.1% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.2% | 74.9% |
98% of the practice's patients live in the S63 postcode district. 99% live in Barnsley, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| S63 | 2,652 | 98% |
Lakeside Surgery, Goldthorpe Green, Goldthorpe, Rotherham, S63 9EH. Phone: 01709 886360. Website: www.lakeside-surgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Goldthorpe Medical Centre | 0.0 km | 66% |
| Hollygreen Practice | 0.0 km | 54% |
| Dearne Valley Group Practice | 2.2 km | 65% |
| Dr Polkinghorn and Partners | 3.7 km | 79% |
| Garland House Surgery | 4.1 km | 78% |
- Ashville Medical Practice PMS Practice (91% overall experience good)
- BHF Brierley Medical Centre (81% overall experience good)
- BHF Highgate Surgery (83% overall experience good)
- BHF Lundwood Practice (84% overall experience good)
- Burleigh Medical Centre (68% overall experience good)
- Chapelfield Medical Centre (78% overall experience good)
- Dearne Valley Group Practice (65% overall experience good)
- Dr A Munzar (89% overall experience good)
- Dr Gerald Eko (85% overall experience good)
- Drs Smith and Taylor (73% overall experience good)
- Garland House Surgery (78% overall experience good)
- Goldthorpe Medical Centre (66% overall experience good)
- Grimethorpe Surgery (67% overall experience good)
- High Street Practice (80% overall experience good)
- Hill Brow Surgery PMS Practice (79% overall experience good)
- Hollygreen Practice (54% overall experience good)
- Hoyland First PMS Practice (91% overall experience good)
- Hoyland Medical Practice (78% overall experience good)
- Huddersfield Road Partnership (73% overall experience good)
- KH Medical (68% overall experience good)
- KH Medical (90% overall experience good)
- Kingswell Surgery (90% overall experience good)
- Penistone Group PMS Practice (83% overall experience good)
- Royston Group Practice (65% overall experience good)
- St George's Medical Centre PMS Practice (81% overall experience good)
- The Dove Valley Practice (75% overall experience good)
- The Grove Medical Practice (79% overall experience good)
- The Rose Tree PMS Practice (73% overall experience good)
- Wombwell Medical Centre Practice (75% overall experience good)
- Woodland Drive Medical Centre (86% overall experience good)
How do patients rate Lakeside Surgery?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Lakeside Surgery as good, against 77% across England. 77% found it easy to get through by phone.
How many patients are registered at Lakeside Surgery?
2,705 patients were registered in September 2026, up 7.0% on a year earlier.
What is Lakeside Surgery's CQC rating?
Good overall, published in December 2021.
How many GPs does Lakeside Surgery have?
1.0 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,720 patients per GP against 2,171 across England.
Are appointments at Lakeside Surgery face to face?
90% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lakeside Surgery's phone number?
01709 886360.