Longbarn Lane Surgery, Reading: patient reviews and CQC rating

Longbarn Lane Surgery is a GP practice in Reading with 9,176 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 2.7 full-time-equivalent qualified GPs, or 3,458 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Longbarn Lane Surgery

Its best result against England is the share who found it easy to contact the practice using the NHS App: 76%, above the England figure of 54%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 85%, below the England figure of 93%. Of the 11 results in the table, 3 are above England and 2 below by more than the survey's margin of error, and 6 within it.

On overall experience it is 17th of the 31 practices in Reading with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (72%). 115 patients answered the survey (response rate 17%).

Survey questionLongbarn Lane SurgeryThames ValleyEngland
Overall experience good78%76%77%
Easy to contact by phone63%56%57%
Easy to contact via the website64%57%58%
Easy to contact via the NHS App76%53%54%
Reception team helpful87%84%85%
Last contact good83%72%73%
Wait for appointment about right86%69%69%
Listened to well82%88%87%
Treated with care and concern80%87%86%
Confidence and trust in the clinician85%93%93%
Needs met84%90%90%

In the Friends and Family Test for July 2026, 87% of 118 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Longbarn Lane Surgery is Good, published in March 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (June 2016).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

9,176 patients were registered at Longbarn Lane Surgery in September 2026, down 0.6% on a year earlier (England: down 1.1%).

11% of its patients are aged 65 or over, against 19% across England. With 2.7 full-time-equivalent qualified GPs, there are 3,458 patients per GP, more than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 1.8 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20232.92.9
August 20242.92.9
August 20253.33.3
August 20262.72.7

From June 2026 to August 2026 the practice recorded 4,770 appointments a month, or 520 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 46% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).

43% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.

MeasureLongbarn Lane SurgeryThames ValleyEngland
Appointments per 1,000 patients a month520451510
Face to face64%60%63%
Same day as booked46%45%45%
More than 28 days after booking2%4%5%
Did not attend6%5%4%

Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.0% against 0.6%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), cancer (2.1% against 3.8%) and coronary heart disease (1.7% against 3.0%). The practice's patients live in areas with an average deprivation score of 26.5 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 80.7 years for women and 77.1 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Depression18+ yrs16.4%14.3%
High blood pressureAll ages11.5%15.2%
Diabetes17+ yrs8.5%7.9%
Asthma6+ yrs4.6%6.6%
Chronic kidney disease18+ yrs4.4%4.6%
CancerAll ages2.1%3.8%
Coronary heart diseaseAll ages1.7%3.0%
Osteoporosis50+ yrs1.5%1.2%
Atrial fibrillationAll ages1.4%2.2%
Stroke and TIAAll ages1.2%1.9%
Serious mental illnessAll ages1.1%1.0%
COPDAll ages1.1%1.9%
Learning disabilityAll ages1.0%0.6%
Epilepsy18+ yrs0.8%0.8%
Heart failureAll ages0.8%1.1%
Rheumatoid arthritis16+ yrs0.7%0.8%
DementiaAll ages0.5%0.8%
Peripheral arterial diseaseAll ages0.4%0.6%
Palliative careAll ages0.1%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2562.4%72.9%
Breast cancer screening (women aged 53 to 70)2024/2563.8%72.2%
Cervical screening (women aged 25 to 49)2023/2454.7%67.5%
Cervical screening (women aged 50 to 64)2023/2467.2%74.9%

71% of the practice's patients live in the RG2 postcode district, followed by RG1 (15%), RG30 (7%) and RG6 (2%). 90% live in Reading, the council area the practice is in.

Postcode districtRegistered patientsShare
RG26,51771%
RG11,35115%
RG306177%
RG61662%
RG311412%
RG71031%

Longbarn Lane Surgery, 22 Long Barn Lane, Reading, RG2 7SZ. Phone: 0118 987 1377.

Nearby practiceDistanceOverall experience good
Milman & Kennet Surgery0.8 km75%
University Medical Group1.0 km72%
Coley Park Surgery1.7 km68%
London Street Surgery1.7 km68%
Pembroke Surgery1.8 km83%

How do patients rate Longbarn Lane Surgery?

In the 2026 GP Patient Survey, 78% of patients described their overall experience of Longbarn Lane Surgery as good, against 77% across England. 63% found it easy to get through by phone.

How many patients are registered at Longbarn Lane Surgery?

9,176 patients were registered in September 2026, down 0.6% on a year earlier.

What is Longbarn Lane Surgery's CQC rating?

Good overall, published in March 2017.

How many GPs does Longbarn Lane Surgery have?

2.7 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,458 patients per GP against 2,171 across England.

Are appointments at Longbarn Lane Surgery face to face?

64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Longbarn Lane Surgery's phone number?

0118 987 1377.

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<a href="https://localgps.co.uk/reading/longbarn-lane-surgery">https://localgps.co.uk/reading/longbarn-lane-surgery</a>