Woodley Centre Surgery, Reading: patient reviews and CQC rating
Woodley Centre Surgery is a GP practice in Reading with 13,647 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in April 2020. It has 5.6 full-time-equivalent qualified GPs, or 2,457 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodley Centre Surgery
Its best result against England is the share who found the reception and administrative team helpful: 89%, against 85% across England. Its weakest is the share who said the wait for their last appointment was about right: 53%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 25th of the 31 practices in Reading with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (73%). 110 patients answered the survey (response rate 27%).
| Survey question | Woodley Centre Surgery | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 70% | 76% | 77% |
| Easy to contact by phone | 51% | 56% | 57% |
| Easy to contact via the website | 46% | 57% | 58% |
| Easy to contact via the NHS App | 50% | 53% | 54% |
| Reception team helpful | 89% | 84% | 85% |
| Last contact good | 62% | 72% | 73% |
| Wait for appointment about right | 53% | 69% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 86% | 90% | 90% |
In the Friends and Family Test for July 2026, 92% of 538 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Woodley Centre Surgery is Good, published in April 2020. All 5 key questions are rated Good. It held the same rating in the report before (March 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,647 patients were registered at Woodley Centre Surgery in September 2026, down 1.1% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 5.6 full-time-equivalent qualified GPs, there are 2,457 patients per GP, more than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 2.9 nurses and 6.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.7 | 8.9 |
| August 2024 | 6.0 | 7.7 |
| August 2025 | 6.5 | 9.0 |
| August 2026 | 5.6 | 7.7 |
From June 2026 to August 2026 the practice recorded 5,622 appointments a month, or 412 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 28% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Woodley Centre Surgery | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 412 | 451 | 510 |
| Face to face | 59% | 60% | 63% |
| Same day as booked | 28% | 45% | 45% |
| More than 28 days after booking | 0% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.4% against 1.2%) and peripheral arterial disease (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 7.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.7 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.5% | 15.2% |
| Depression | 18+ yrs | 12.5% | 14.3% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| COPD | All ages | 1.5% | 1.9% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.6% | 74.9% |
Woodley Centre Surgery, 6 Headley Road, Woodley, Reading, RG5 4JA. Phone: 0118 969 7307. Website: www.woodleycentresurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Loddon Vale Practice | 1.1 km | 81% |
| Parkside Family Practice | 2.3 km | 78% |
| Brookside Group Practice | 2.3 km | 82% |
| Pembroke Surgery | 3.4 km | 83% |
| University Medical Group | 3.8 km | 72% |
- Parkside Family Practice (78% overall experience good)
- Wargrave Practice (85% overall experience good)
How do patients rate Woodley Centre Surgery?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of Woodley Centre Surgery as good, against 77% across England. 51% found it easy to get through by phone.
How many patients are registered at Woodley Centre Surgery?
13,647 patients were registered in September 2026, down 1.1% on a year earlier.
What is Woodley Centre Surgery's CQC rating?
Good overall, published in April 2020.
How many GPs does Woodley Centre Surgery have?
5.6 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 2,457 patients per GP against 2,171 across England.
Are appointments at Woodley Centre Surgery face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodley Centre Surgery's phone number?
0118 969 7307.