Roslea Surgery, Preston: patient reviews and CQC rating
Roslea Surgery is a GP practice in Preston with 8,634 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 4.0 full-time-equivalent qualified GPs, or 2,158 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Roslea Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 87%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 37%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 18th of the 32 practices in Preston with 50 or more responses. 60% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (78%). 101 patients answered the survey (response rate 30%).
| Survey question | Roslea Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 80% | 78% | 77% |
| Easy to contact by phone | 60% | 61% | 57% |
| Easy to contact via the website | 37% | 55% | 58% |
| Easy to contact via the NHS App | 51% | 57% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 70% | 74% | 73% |
| Wait for appointment about right | 87% | 70% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 92 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Roslea Surgery is Good, published in August 2017. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,634 patients were registered at Roslea Surgery in September 2026, almost the same as a year earlier.
24% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 2,158 patients per GP, close to the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 2.6 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.7 | 6.8 |
| August 2024 | 4.7 | 6.6 |
| August 2025 | 4.7 | 7.7 |
| August 2026 | 4.0 | 7.8 |
From June 2026 to August 2026 the practice recorded 3,479 appointments a month, or 403 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 46% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Roslea Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 403 | 471 | 510 |
| Face to face | 75% | 70% | 63% |
| Same day as booked | 46% | 42% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.1% against 1.1%), a learning disability (1.0% against 0.6%) and dementia (1.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 15.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.2 years for women and 79.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.9% | 15.2% |
| Depression | 18+ yrs | 17.1% | 14.3% |
| Chronic kidney disease | 18+ yrs | 7.3% | 4.6% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 2.1% | 1.1% |
| COPD | All ages | 1.8% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Dementia | All ages | 1.2% | 0.8% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.0% | 74.9% |
Roslea Surgery, 51 Station Road, Bamber Bridge, Preston, PR5 6PE. Phone: 01772 339733. Website: www.rosleasugery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Ryan Medical Centre | 0.4 km | 81% |
| Riverside Medical Centre | 1.7 km | 74% |
| Lostock Hall Medical Centre | 1.8 km | 83% |
| Clayton Brook Surgery | 2.9 km | 74% |
| Dr Dawoud's Surgery | 2.9 km | 82% |
- Lostock Hall Medical Centre (83% overall experience good)
- New Longton Surgery (91% overall experience good)
- Riverside Medical Centre (74% overall experience good)
- The Ryan Medical Centre (81% overall experience good)
How do patients rate Roslea Surgery?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Roslea Surgery as good, against 77% across England. 60% found it easy to get through by phone.
How many patients are registered at Roslea Surgery?
8,634 patients were registered in September 2026, down 0.3% on a year earlier.
What is Roslea Surgery's CQC rating?
Good overall, published in August 2017.
How many GPs does Roslea Surgery have?
4.0 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,158 patients per GP against 2,171 across England.
Are appointments at Roslea Surgery face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Roslea Surgery's phone number?
01772 339733.