Dr Dawoud's Surgery, Chorley: patient reviews and CQC rating
Dr Dawoud's Surgery is a GP practice in Chorley with 2,959 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2022. It has 1.5 full-time-equivalent qualified GPs, or 1,981 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Dawoud's Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 80%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 84%, against 86% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 7th of the 13 practices in Chorley with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (91%). 93 patients answered the survey (response rate 23%).
| Survey question | Dr Dawoud's Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 82% | 78% | 77% |
| Easy to contact by phone | 80% | 61% | 57% |
| Easy to contact via the website | 69% | 55% | 58% |
| Easy to contact via the NHS App | 76% | 57% | 54% |
| Reception team helpful | 97% | 86% | 85% |
| Last contact good | 79% | 74% | 73% |
| Wait for appointment about right | 87% | 70% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 16 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Dawoud's Surgery is Good, published in August 2022. All 5 key questions are rated Good. It held the same rating in the report before (April 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,959 patients were registered at Dr Dawoud's Surgery in September 2026, down 1.0% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 1,981 patients per GP, close to the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 1.3 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.5 | 1.5 |
| August 2025 | 1.5 | 1.5 |
| August 2026 | 1.5 | 1.5 |
From June 2026 to August 2026 the practice recorded 1,166 appointments a month, or 394 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 38% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Dr Dawoud's Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 394 | 471 | 510 |
| Face to face | 71% | 70% | 63% |
| Same day as booked | 38% | 42% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.4% against 0.6%), peripheral arterial disease (1.1% against 0.6%) and serious mental illness (2.0% against 1.0%). The practice's patients live in areas with an average deprivation score of 24.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.3 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.1% | 14.3% |
| High blood pressure | All ages | 19.1% | 15.2% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Asthma | 6+ yrs | 8.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.6% | 4.6% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Cancer | All ages | 3.7% | 3.8% |
| COPD | All ages | 2.9% | 1.9% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Serious mental illness | All ages | 2.0% | 1.0% |
| Heart failure | All ages | 1.7% | 1.1% |
| Dementia | All ages | 1.4% | 0.8% |
| Learning disability | All ages | 1.4% | 0.6% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.4% | 74.9% |
Dr Dawoud's Surgery, 652 Preston Road, Clayton-Le-Woods, Chorley, PR6 7EH. Phone: 01772 323021. Website: www.drdawoudssurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Clayton Brook Surgery | 0.3 km | 74% |
| Whittle Surgery | 1.9 km | 87% |
| The Ryan Medical Centre | 2.6 km | 81% |
| Roslea Surgery | 2.9 km | 80% |
| Lostock Hall Medical Centre | 3.6 km | 83% |
- Dr R Baghdjian & Dr Marcus Jacobs Surgery (97% overall experience good)
- Station Surgery (72% overall experience good)
- The Surgery Chorley (77% overall experience good)
- Whittle Surgery (87% overall experience good)
- Withnell Health Centre (96% overall experience good)
How do patients rate Dr Dawoud's Surgery?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Dr Dawoud's Surgery as good, against 77% across England. 80% found it easy to get through by phone.
How many patients are registered at Dr Dawoud's Surgery?
2,959 patients were registered in September 2026, down 1.0% on a year earlier.
What is Dr Dawoud's Surgery's CQC rating?
Good overall, published in August 2022.
How many GPs does Dr Dawoud's Surgery have?
1.5 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,981 patients per GP against 2,171 across England.
Are appointments at Dr Dawoud's Surgery face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Dawoud's Surgery's phone number?
01772 323021.