Unity Medical Group PCN: primary care network practices and patient survey
Unity Medical Group PCN is a primary care network of 2 GP practices with 23,614 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England. Its practices have 3,128 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Unity Medical Group PCN with survey results, the share of patients describing their overall experience as good ranges from 75% at The Pulteney Practice to 81% at University Medical Centre, with a median of 78% (England: 77%). None differs from England by more than the survey's margin of error. University Medical Centre has the highest share finding it easy to get through by phone (90%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| University Medical Centre | 11,711 | 81% | 90% | Good | 4,549 |
| The Pulteney Practice | 11,903 | 75% | 53% | Good | 2,393 |
Results for the network as a whole, from 182 responses, against Bath and North East Somerset, Swindon and Wiltshire and England.
| Survey question | Unity Medical Group PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 78% | 81% | 77% |
| Easy to contact by phone | 73% | 62% | 57% |
| Easy to contact via the website | 54% | 59% | 58% |
| Easy to contact via the NHS App | 47% | 56% | 54% |
| Reception team helpful | 89% | 88% | 85% |
| Last contact good | 80% | 76% | 73% |
| Wait for appointment about right | 66% | 71% | 69% |
| Listened to well | 90% | 90% | 87% |
| Treated with care and concern | 88% | 89% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 91% | 92% | 90% |
There are 3,128 registered patients per full-time-equivalent qualified GP in Unity Medical Group PCN, more than England's 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. Practices recorded 270 appointments a month per 1,000 patients (England: 510), 51% of them face to face. 38% of appointments took place on the day they were booked (England: 45%).
12% of registered patients are aged 65 or over (England: 19%). Lists shrank by 5.1% over the year (England: shrank 1.1%).
| Measure | Unity Medical Group PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Patients per qualified GP | 3,128 | 2,110 | 2,171 |
| Appointments per 1,000 patients a month | 270 | 556 | 510 |
| Face-to-face appointments | 51% | 64% | 63% |
| Same day as booked | 38% | 40% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 12% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Unity Medical Group PCN is osteoporosis (2.5% against 1.2%), and the furthest below is diabetes (1.9% against 7.9%).
| Condition register | Age group | Unity Medical Group PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 6.6% | 15.2% | 1,762 |
| Depression | 18+ yrs | 6.6% | 14.3% | 1,634 |
| Asthma | 6+ yrs | 4.5% | 6.6% | 1,183 |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% | 141 |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% | 535 |
| Cancer | All ages | 2.1% | 3.8% | 566 |
| Diabetes | 17+ yrs | 1.9% | 7.9% | 466 |
| Coronary heart disease | All ages | 1.5% | 3.0% | 392 |
| Atrial fibrillation | All ages | 1.3% | 2.2% | 353 |
| Serious mental illness | All ages | 1.0% | 1.0% | 263 |
| Stroke and TIA | All ages | 0.8% | 1.9% | 215 |
| Heart failure | All ages | 0.7% | 1.1% | 186 |
| COPD | All ages | 0.6% | 1.9% | 171 |
| Palliative care | All ages | 0.6% | 0.6% | 171 |
| Learning disability | All ages | 0.5% | 0.6% | 131 |
| Epilepsy | 18+ yrs | 0.4% | 0.8% | 106 |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% | 93 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 82 |
| Dementia | All ages | 0.3% | 0.8% | 81 |
- Bath Independents PCN (3 practices)
- Keynsham PCN (2 practices)
- Minerva Health Group PCN (4 practices)
- Three Valleys Health PCN (8 practices)
Which practices are in Unity Medical Group PCN?
The Pulteney Practice and University Medical Centre.
How do patients rate Unity Medical Group PCN?
78% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Unity Medical Group PCN cover?
23,614 registered patients across 2 practices in September 2026.
How many patients per GP does Unity Medical Group PCN have?
3,128 per full-time-equivalent qualified GP, against 2,171 across England.